Reviews (980)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.

February 3, 2024

Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10

Knotty Kinks
United States
5 days using the app
Channelwill replied February 5, 2024

Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

January 11, 2024

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Earthline Customs
United States
6 days using the app
Channelwill replied January 13, 2024

Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime 🥰 We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
Kim|Loloyal Reward Team

February 23, 2024

O aplicativo tem chat para atendimento e fui muito bem atendida, com explicações em imagens e respostas muito rápidas e atenciosas. O app é bem fácil de usar e tem várias funções úteis, mesmo no plano grátis.

Montezza Joias
Brazil
8 days using the app
Channelwill replied February 26, 2024

Obrigado pelo seu feedback! Ficamos felizes em saber que você teve uma excelente experiência com o nosso chat de atendimento. Estamos comprometidos em oferecer suporte rápido e atencioso a todos os nossos usuários. É ótimo saber que você achou o aplicativo fácil de usar e que encontrou várias funções úteis, mesmo no plano gratuito. Se precisar de mais alguma coisa, não hesite em nos contatar. Agradecemos pelo seu apoio!

Melhores cumprimentos,

Mariadel 💗
Equipe de Suporte do Loloyal 🌟

March 17, 2024

Quick response. Thank you for your time.

Jasmine's Essence
United States
About 2 hours using the app
Channelwill replied March 19, 2024

Thank you for your kind words! 🙏 We're delighted to hear that our response was quick and helpful. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊

Best Regards,
Sophie
Loloyal Customer Support 🌟

April 18, 2024

Ottima app, l'unica che ti permette di iniziare a testare il programma fedeltà gratuitamente e tradurre tutti i testi in modo dinamico. Inoltre assistenza cliente veramente TOP sempre disponibile

BoardHouse
Italy
3 months using the app
Channelwill replied April 19, 2024

Siamo estremamente felici che tu abbia trovato la nostra app così utile! La possibilità di iniziare a testare il programma fedeltà gratuitamente e la traduzione dinamica dei testi sono due caratteristiche che ci impegniamo a mantenere di alta qualità. Grazie per il tuo apprezzamento per il nostro servizio di assistenza clienti; siamo qui per te e per rispondere a qualsiasi domanda tu possa avere.

Distinti saluti,
Mariadel // Supporto Loloyal 💫

February 1, 2024

Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!

Cloud 9 Guam
United States
About 14 hours using the app
Channelwill replied February 5, 2024

Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

April 12, 2024

its a great...!!

KD ARTS
India
13 days using the app
Channelwill replied April 13, 2024

Thank you so much for your enthusiastic feedback! 😊 We're thrilled to hear that you're enjoying your experience with us! 🎉 If you ever need anything, feel free to reach out. We're here to help! 👍

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

April 19, 2024

great

Rebellious Republic
United States
3 days using the app
Channelwill replied April 20, 2024

We're thrilled to hear that you had a great experience! 🎉 Thank you for your kind words! If you ever need anything else, feel free to reach out to us. 😊👍

Best Regards,
Sophie|Loloyal Support Team

February 21, 2024

Amazing support - Held my hand through a million questions and gave me solutions to them all! Great service!

Nēbu Luxury
United States
About 2 hours using the app
Channelwill replied February 22, 2024

We are incredibly thrilled to hear you had an amazing experience with our support! 😊 We're delighted to know that you find our service great! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction!

Best regards,
Kim
Loloyal Customer Support 🌟

Edited February 15, 2024

Switched over from Smile because their rewards program was costing us $199 a month! This is an exact replica of Smile with more ability to edit CSS. Also at the fraction of the price of $29.99. Customer service is great and answers within less than 5 minutes.

East Meets West USA
United States
29 days using the app
Channelwill replied January 18, 2024

Thank you for taking the time to leave us a review! We're glad to hear that our rewards program is a cost-effective solution for your business.💞 We strive to provide excellent customer and are happy to hear that you've had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.✨

Best Regards,
Nona|Loloyal Reward Team