Reviews (1,105)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

July 16, 2024

Nice customer service. Easy to use!

MUCCCUTE
Hong Kong SAR
27 days using the app
Channelwill replied July 19, 2024

Thank you for your wonderful review! We're delighted to hear that you found our customer service nice and our app easy to use. Your satisfaction is our top priority, and we're pleased to know we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority.

Best regards,

Kim|Loloyal Support Team of Channelwill

November 9, 2024

Super application ! Facile à utiliser, efficace et très pratique. Elle répond parfaitement à mes attentes. Je la recommande sans hésiter !

STELLA BOUTIQUE
France
About 13 hours using the app
Channelwill replied November 12, 2024

Merci beaucoup pour votre avis enthousiaste ! Nous sommes ravis que l'application réponde parfaitement à vos attentes et que vous la trouviez facile à utiliser et efficace. Vos recommandations sont très précieuses pour nous. 😊

Je vous prie d'agréer,

Kim|Loloyal Support Team of Channelwill

August 25, 2024

ITS SO GOOD WORTH USING IT

Streetsharks
United Kingdom
3 days using the app
Channelwill replied August 26, 2024

Thank you for the enthusiastic feedback! We're so happy to hear that you're enjoying the app and finding it worthwhile. Your support means a lot to us!

If you ever have any questions or need assistance, we're here to help.

Best regards,

Kim|Loloyal Support Team of Channelwill

October 25, 2024

We love this team and their support. They went into great detail in explaining all stepos to fix any issues whenever we have faced for customisation requirements. Also supported us with great followups in ensuring all our concerns are addressed properly. Super awesome app and great support.

TRENDMELO
United States
2 minutes using the app
Channelwill replied October 29, 2024

Thank you so much for your thoughtful review! 🌟 We’re thrilled to hear that our team could provide detailed guidance and support for your customization needs. It’s our priority to ensure every step is clear and that any concerns are fully addressed. Knowing that our follow-ups made a positive impact means a lot to us! We're here anytime you need, and we’re excited to continue supporting your success. 😊

Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 6, 2024

HELP CENTER is speedy respond and helpful, the app is great also

iPetDesign Company
Hong Kong SAR
About 6 hours using the app
Channelwill replied September 10, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our Help Center responsive and helpful, and that you're enjoying the app. We're always here to support you and ensure you have a great experience. If you ever need anything else, don't hesitate to reach out! 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 2, 2024

Easy to use, A++ customer service

TCGuardian
United States
About 13 hours using the app
Channelwill replied September 4, 2024

Thank you for the fantastic review! We're thrilled to hear that you find our app easy to use and that our customer service earned an A++ rating from you. Your satisfaction is our top priority, and we're here to assist you whenever you need.

If you have any more feedback or need further support, please don't hesitate to reach out.

Best regards,

Kim|Loloyal Support Team of Channelwill

November 11, 2024

Customer service is quick and so nice.

Double Fancy
United Kingdom
31 minutes using the app
Channelwill replied November 12, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We’re always here to help and make sure your needs are met quickly and warmly. 😊

Thank you for choosing, Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

June 11, 2024

Best Loyalty app I've tested so far! Displays potential points on Product Pages! Great customer service. I'm very happy.

Shirley Meets Dot
United States
About 2 months using the app
Channelwill replied June 12, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that you're enjoying our loyalty app and that our customer service met your expectations. Hearing that you're very happy makes our day! 😊👍 If you need any further assistance, we're always here to help. 🙌

Best regards,

Sophie|Loloyal Support Team

June 26, 2024

Great experience so far! Exceptional customer support and very very responsive!

SnugglShark™
United States
2 months using the app
Channelwill replied June 28, 2024

Thank you so much for your wonderful review! We're delighted to hear that you've had a great experience so far and that our customer support has been exceptional and very responsive. Providing top-notch customer service is our priority, and it's fantastic to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

September 3, 2024

nice product - excellent service

Dragati
United States
About 1 hour using the app
Channelwill replied September 4, 2024

Thank you for your kind words! We're delighted to hear that you find our product nice and our service excellent. Your satisfaction is our greatest reward.

If you ever need further assistance or have any suggestions, we're always here to help.

Best regards,

Kim|Loloyal Support Team of Channelwill