Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

August 11, 2024

Perfect app for loyalty and rewards. Easy to use and great support

FBA Easy
Thailand
About 1 hour using the app
Channelwill replied August 13, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our app perfect for loyalty and rewards. It's great to know that you find it easy to use and that our support team has been helpful. If you have any more questions or need further support, don't hesitate to reach out!

Best regards,

Kim|Loloyal Support Team of Channelwill

October 15, 2024

Super je recommande

Les créas d’Andy
France
About 1 hour using the app
Channelwill replied October 20, 2024

Merci pour votre retour enthousiaste ! 😊 Nous sommes ravis que l’application vous plaise et que vous soyez satisfait de notre service client ! 🎉 N'hésitez pas à nous solliciter si vous avez besoin d'aide, nous sommes toujours là pour vous. 🙌✨

Meilleures salutations,
Sophie|Loloyal Équipe d'assistance de Channelwill

April 2, 2024

Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards.

The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.

Natural Focus
Canada
3 months using the app
Channelwill replied April 3, 2024

Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support.

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

June 28, 2024

Love it so much! thank you! Its bringing people to my webstore!

The Endless Knot
United Kingdom
1 day using the app
Channelwill replied July 4, 2024

Thank you so much for your enthusiastic review! We're thrilled to hear that you love our app and that it's helping to bring people to your webstore. Your satisfaction is our top priority, and it's fantastic to know that our app is making a positive impact on your business.

Best regards,

Kim|Loloyal Support Team of Channelwill

November 15, 2024

Top app!

PatForPet
Italy
About 8 hours using the app
Channelwill replied November 19, 2024

Thank you for your review! 😊

We're thrilled to hear you think our app is top-notch! Your feedback inspires us to continue delivering the best experience possible. If you ever need assistance or have suggestions, feel free to reach out—we're here to help.

Thanks for being an amazing user! 🌟

Best Regards,

Kim|Loloyal Support Team of Channelwill

Edited January 6, 2024

Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :).

1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.

Bffd
United States
5 months using the app
April 20, 2024

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

Greg's Game Shop
United States
13 days using the app
Channelwill replied April 22, 2024

Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Loloyal Support Team

April 11, 2024

Just started but good app I'd recommend has a lot of cool features

Kawaii Sweetheart
United States
5 months using the app
Channelwill replied April 12, 2024

Thank you for trying out our app and for sharing your positive feedback! We're thrilled to hear that you're enjoying the features so far. We're continuously working to improve and enhance the app to provide even more value to our users. If you ever have any questions or suggestions, feel free to reach out. We appreciate your recommendation and look forward to supporting you as you explore all the cool features our app has to offer!

Best Regards,

Kim|Loloyal Support Team

July 16, 2024

Very Kind!
Very Good!

Edifier
Japan
About 4 hours using the app
Channelwill replied July 19, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

May 7, 2024

Great support in terms of timing, knowledge, kindness. Mariadel was amazing solving all my questions and by providing advise with the widget theme.
Will be using this app for other stores for sure.

Enchanting Top
United States
13 days using the app
Channelwill replied May 9, 2024

Thank you so much for your kind words! 😊 I'm thrilled to hear that you had a positive experience with our support team, especially with Mariadel. 🌟 We're delighted to have been able to assist you with your questions and provide advice on the widget theme. 🚀 We look forward to serving you again and helping with your other stores in the future! 🎉🛍️

Best regards,

Sophie|Loloyal Support Team