Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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excellent customer service
Thank you for your excellent review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Thank you again for your support and for choosing Loloyal!
Best regards,
Kim|Loloyal Support Team of Channelwill
Amazing customer service. Thank you very much.
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're always here to help whenever you need us!
Thank you for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Very effective. Thank you for helping us resolve some issues very quickly
Thank you so much for your kind review! We're delighted to hear that you found our service very effective and that we were able to help you resolve your issues quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you again for your feedback and support in Loloyal.
Best regards,
Kim|Loloyal Support Team
Entre le Tuto de Shopify OS - Louis ST et l'aide de Kim suite à une demande d'assistance, c'est top et ultra complet !
Merci beaucoup pour votre commentaire 😊 Nous sommes ravis d'apprendre que l'assistance de Kim a répondu à toutes vos attentes. N'hésitez pas à revenir vers nous pour toute assistance supplémentaire - nous sommes là pour vous soutenir !
Cordialement,
Kim|L'équipe d'assistance de Channelwill
I recommend Loloyal. Nove was very helpful, she worked fast to resolve my problem and ensured I didn't need help with anything else, and she was very professional. Thank you, Miss Nova.
PS. Sorry for my spelling and typing. my computer was messing up
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with Loloyal and that Nova was able to assist you quickly and professionally. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best Regards,
Kim|Loloyal Support Team
So far, the interface is easy to use and make quick edits. After playing with the free plan for a few hours, I'm considering a paid plan as I like how simple the app is, and what other features are included, like adding a free product to be redeemed using a points system. I'll have an updated review once I start a paid plan.
Thank you for your positive feedback! 😊 We're thrilled to hear that you find the interface easy to use and appreciate the features available in the free plan. 🎉 If you decide to upgrade to a paid plan, we're confident you'll love the additional features like the points system for redeeming free products. 🌟 We look forward to your updated review once you've had a chance to explore the paid plan. If you have any questions or need assistance, feel free to reach out. Happy using! 👍😊
Best regards,
Sophie|Loloyal Support Team
Wonderful customer service. Very knowledgeable and very helpful
Thank you for your amazing feedback! We're thrilled that you're enjoying the app's flexibility and that our support team was able to assist you so quickly. We're here to help whenever you need it!
Thank you for choosing Loloyal!
Best Regards,
Sophie| Loloyal Support Team of Channelwill
Just helped with some big things. Nice support, happy to build this new loyal program with them.
Hello There,
Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. 💓
Best regards,
Nova|Loloyal Customer Support
franchement top
Merci beaucoup pour votre avis ! 🙏✨ Nous sommes ravis que vous trouviez notre service au top ! 🚀😊 N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
Meilleures salutations,
Sophie|Loloyal Équipe d'assistance de Channelwill
It's easy to use and comes with free package! Great service too!
Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to use and that you're enjoying the free package. It's also wonderful to know that our service has met your expectations. If you ever need any assistance or have further questions, please don't hesitate to reach out. We're here to help!
Thanks again for your support and for choosing Loloyal!
Best regards,
Kim|Loloyal Support Team