Reviews (980)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.
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simple and easy to use
We're thrilled to hear that you find our service simple and easy to use! 😊💻 Thank you for sharing your positive experience!
Best regards,
Sophie|Loloyal Support Team
Its too good i just indtalled lets see i will review again
Thank you for installing! 😊 We're thrilled to hear you find it good so far! 🚀 Looking forward to your updated review! 🌟
Best regards,
Sophie | Loloyal Support 💫
good
Thank you for the positive feedback! 😊 We are happy to know that you found our App good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!
Best Regards,
Kim
Loloyal Customer Support 🌟
Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.
Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona
Esta super bien
Muchas gracias por tu maravillosa reseña! Nos encanta saber que encuentra nuestra aplicación "súper buena". Su satisfacción es nuestra principal prioridad y es fantástico saber que estamos cumpliendo con sus expectativas. Si tiene alguna sugerencia o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar!
Gracias de nuevo por tu apoyo.
Atentamente,
Kim|Equipo de soporte leal
Been working for around an hour. My store & customers are in spanish based country, so i had to manually check the translation. After fixing minor mistakes that make some phrases out of context im ready to keep adjusting points & rewards. Support its fast & accurate, took around 5 minutes to get an aswer from real person. I will update the review at end of 7 days demo. We currently have around 1,000 daily users in our website so im excited to see how Loloyal Works :)
EDIT, dev team translated email template, huge thanks :)
Thank you for taking time to leave us a review! We understand that working with a Spanish-based store can present some unique challenges when it comes to translations. We appreciate your patience in manually checking and fixing minor translation issues to ensure a seamless experience for your customers. Your dedication to delivering a top-notch experience doesn't go unnoticed. 💞
We're thrilled to hear that you're ready to continue adjusting points and rewards with Loloyal. Also, it seems that you have a pending request with us, and we want to assure you that we're committed to delivering on that promptly. Our developers said it will be done tomorrow, no worries for we will inform you once it is done. 🥰 Please feel free to reach out if you have any further questions or need assistance along the way.
We're excited about the opportunity to serve your store, especially with your impressive daily user count of 1,000. We're confident that Loloyal will help enhance your customer loyalty program and provide value to both you and your customers. 💗
At the end of your 7-day demo period, we hope that we'll improve your impression with our app, reflecting your overall experience with Loloyal. We're here to support you every step of the way, and we're eager to exceed your expectations. 🥰 Please also let us know what can we do to improve your impression with our app and our service, we will be very glad to hear that. 💞
Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!
- Mariadel
Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍
Sophie|Loloyal Team💎
IT’s meeting with the new goal
Thank you for sharing your experience with our Loloyal app! We're thrilled to hear that you found the app useful and engaging, especially in light of our efforts to align with new goals. Your satisfaction is incredibly important to us.
While we're glad that you've had a positive experience, we're always looking for ways to improve and enhance our app further. If there are any specific features or functionalities you feel could be enhanced or added to better meet your needs, we'd love to hear your thoughts. Your feedback is invaluable to us as we strive to provide the best possible experience for all our users.
Thank you for your support and for being a valued member of our loyalty program. We're committed to continually evolving and refining our app to better serve you and all our customers. 🥰
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
很棒的機制軟體 推薦
感谢您的精彩评论！我们很高兴听到您认为我们的软件机制很棒，并愿意向您推荐。
您的满意是我们的首要任务，很高兴知道我们的软件满足了您的需求。如果您还有任何问题或需要帮助，请随时联系我们。我们将竭诚为您服务！
再次感谢您对 Loloyal 的推荐和支持。
致以最诚挚的问候、
Kim|Loloyal支持团队
cool
👍 Awesome to hear that you found it cool! Thanks for the positive feedback! 😎✨
Best regards,
Sophie 💗
Loloyal Customer Support 🌟