Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.
Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team
Great app indeed, easy to set up, I will monitor the progress and give more feedback.
Thank you for your kind review! We're delighted to hear that you find our app great and easy to set up. We appreciate your willingness to monitor the progress and provide more feedback. Your insights are invaluable as we continually strive to improve our app. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to help!
Best Regards,
Kim|Loloyal Support Team
Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.
Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! 💖💖
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
kind and helpfull customer service
Thank you so much for your wonderful review! We're delighted to hear that you found our customer service team to be kind and helpful. Providing exceptional customer service is a cornerstone of our company values, and it's incredibly rewarding to hear when we've met or exceeded our customers' expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best Regards,
Kim|Loloyal Support Team
It is a very useful application and they also have an excellent support service
Thank you for the positive feedback! 😊 It is delighting to hear that you found our application very useful and our customer service excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!
Best Regards,
Kim
Loloyal Customer Support 🌟
Excelent customer service. The app is easy to use and easy to personalize.
Thank you so much for your wonderful review! We're thrilled to hear that you found our customer service excellent and our app easy to use and personalize. Providing top-notch customer service and a user-friendly experience is very important to us, and it's great to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best Regards,
Kim|Loloyal Support Team
Would depends after actually seeing how it works before asking to leave rating
Thank you for your review and feedback. We understand that it's important to see how a product works before leaving a rating. We appreciate your willingness to try our product and hope it meets your expectations.
Best regards,
Sophie 💗
Loloyal Customer Support 🌟
Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍
Sophie|Loloyal Team💎
Easy to set up, helpful customer service. I am excited to start using this rewards program.
Thank you for the positive feedback! 😊 We're delighted to know that you found our App easy to set up and our customer service helpful! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀
Best Regards,
Kim
Loloyal Customer Support 🌟
購入金額に応じたポイント付与や、会員ランクによるポイント付与率の変更、様々なアクションに応じたポイント付与ができるので、様々なキャンペーンに対応できそうです。
ウィジェットの編集などもわかりやすく、テンプレートもあるのでとても使いやすいです。会員ランクのアイコンなども数種類から選べます。
様々なプログラムが設定できる分、初期の設定を事前に確認と検討しておく必要があると感じました。
気になる点：たまったポイントを割引として利用する場合は、一度クーポンに変換する必要があるのでお客様の手間が発生します。
特に良かった点：サポート体制が素晴らしいです！不明点や問題が発生した際にサポートへ問い合わせしたところ、迅速（1-4日以内）かつ柔軟に対応していただけました。
サポートしてくださったMariadelさんとKimさんに心より感謝申し上げます。
翻訳アプリを使用してくださっているため、サポートへの問い合わせは日本語でも大丈夫でした。
徹底的かつ肯定的なレビューをありがとうございます!ご購入金額や会員ランク、さまざまなアクションに応じてポイントが付与されるなど、多彩なアプリをご利用いただければ幸いです。ウィジェットの編集が簡単で、テンプレートが利用できるため、エクスペリエンスがスムーズになったことは大変喜ばしいことです。
蓄積されたポイントをクーポンに変換するために必要な労力について、建設的なご意見をありがとうございます。あなたのフィードバックは、改善し、ユーザーにより良いガイダンスを提供するのに役立ちます。
マリアデルとキムを含む当社のサポート チームが優れたサービスを提供し、質問に迅速かつ柔軟に対応したことを特にうれしく思います。言語サポート機能も役に立ったとのお言葉をいただき、大変嬉しく思います。
さらにご質問がある場合やサポートが必要な場合は、お気軽にお問い合わせください。私たちは、お客様が可能な限り最高の体験をお届けできるようお手伝いいたします。
ご支援と当社のアプリをお選びいただきまして、重ねて御礼申し上げます。
よろしくお願いします、
キム|忠実なサポートチーム