Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.

November 9, 2023

This program is great ! Mariadel helped me a lot to manage the program.
I really recommend this application. ⭐️⭐️⭐️⭐️⭐️

Overbioty
Türkiye
6 months using the app
Channelwill replied November 10, 2023

Thank you so much for your positive feedback! We're thrilled to hear that you found our program helpful and that you were provided excellent assistance. 😊🌟 Your recommendation means a lot to us, and we're grateful for your support. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. 💖💖

Best regards,
Mariadel // Loloyal Customer Support 🥰

April 4, 2024

Kim and Nova replied to my queries promptly and they had solve all my problems.

My Store
Malaysia
3 months using the app
Channelwill replied April 6, 2024

We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! 🚀😊

Best regards,
Sophie
Loloyal Customer Support 🌟

March 5, 2024

The app is helpful and the service is very good.

VEGEGA Metal Raised Garden Bed
Hong Kong SAR
About 1 year using the app
Channelwill replied March 6, 2024

Thank you for the positive feedback! 😊 We're delighted to know that you found our App helpful and our customer service very good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 13, 2024

For multi language I will use it

123publiishinghouse
Hong Kong SAR
23 days using the app
Channelwill replied April 14, 2024

That's great to hear! 🌍💬 Using it for multi-language support will definitely enhance your website's accessibility and reach. If you have any questions or need assistance with implementing it, feel free to reach out. We're here to help! 🚀😊

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

November 8, 2023

I accidentally searched and saw this baby, I feel good! In addition, they were very enthusiastic and surprised me with how quickly they responded to my questions!

Sarlisi(サーリシ)公式サイト
Japan
11 months using the app
Channelwill replied November 10, 2023

Thank you for taking the time to write a review for us! 🥰 We're thrilled to hear you discovered our app and had a nice experience with it. We're very pleased to hear that our customer care representatives were able to assist you quickly and efficiently. 🤗💗 We endeavor to provide the finest service possible to our users, and we're pleased to see that our efforts are recognized. If you have any additional questions or feedback, please do not hesitate to contact us. Thank you for downloading our app! 💖💖

All the best,
Mariadel // Loloyal Customer Support 😊🌟

February 20, 2024

Very easy and smooth setup!

Be You Retail
United States
3 months using the app
Channelwill replied February 21, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found the setup process easy and smooth! If you have any further questions or feedback, feel free to reach out. Happy using our service! 👍🚀

Best regards,
Kim
Loloyal Customer Support 🌟

December 28, 2023

Its too good i just indtalled lets see i will review again

My Store
Canada
3 months using the app
Channelwill replied December 30, 2023

Thank you for installing! 😊 We're thrilled to hear you find it good so far! 🚀 Looking forward to your updated review! 🌟

Best regards,

Sophie | Loloyal Support 💫

November 15, 2023

so far its been awesome and the customer service has been great as well!

CreationsByCaitlyn & More
United States
3 months using the app
Channelwill replied November 18, 2023

Thank you for your positive feedback! 💞We're glad to hear that you're enjoying your experience with us and that our customer service has met your expectations. If you have any questions or concerns in the future, please don't hesitate to reach out to us.💞
Best Regards,
Nona|Loloyal Team

March 21, 2024

It is a good app but PLUS points to their live chat support who is accommodating and kind.

Cheaper Buy The Dozen
Australia
3 days using the app
Channelwill replied March 22, 2024

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

October 24, 2023

the customer service is very helpful. Just downloaded the app and give it a shot.

Amtify
United States
7 months using the app
Channelwill replied October 26, 2023

🤗 Thank you for your kind words! We're delighted to hear that you found our customer service very helpful. 💪 We're thrilled that you've downloaded our app and decided to give it a shot. If you have any questions or need assistance while using the app, feel free to reach out. We're here to make your experience even better! 📱🚀😊
Cheers,
Nona|Loloyal Team💎