Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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So far Im having good experience with this app.
We appreciate your feedback and are glad to hear that you're having a good experience with our app. We're committed to providing the best possible experience for our users, and your input helps us achieve that goal.
Best regards,
Sophie
Loloyal Customer Support 🌟
Nova was great until my power went out for maintenance. But thank you again for the help!
Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!
Best Regards,
Kim
Loloyal Customer Support 🌟
As I have been working through the setup the support team have been amazing. It has also been nice to finally find a product that come close to the free in built functionality we had in our previous POS that doesn't cost a fortune.
Thank you so much for your kind words! 🌟 We're thrilled to hear that our support team has been able to assist you effectively. 😊 It's great to know that you've found value in our product, especially in comparison to your previous POS system. 💼 We're committed to providing you with top-notch service and functionality without breaking the bank! 💰 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀
Best regards,
Sophie|Loloyal Support Team
Amazing service!
Thank you for your awesome review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill
Great
Thank you for your feedback! We're glad you're enjoying the app. If you ever need any assistance, feel free to reach out. We're here to help! 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
Loloyal is a Game Changer for My Shopify Store!
I can't recommend Loloyal enough! This app has been a total game-changer for my Shopify store. Setting up a loyalty program was a breeze, and the customization options are fantastic. I love that I can reward customers for all sorts of things, from purchases to reviews.
Thank you so much for your enthusiastic review! 😊 We're thrilled to hear that Loloyal has been a game-changer for your Shopify store. 🚀 Setting up a loyalty program should be seamless, and we're delighted to know you found it easy. The customization options are indeed fantastic! 🎨 It's awesome that you can reward your customers for various actions, creating a more engaging shopping experience. 🛍️ We appreciate your recommendation and look forward to continuing to support your store's success! 🌟
Best Regards,
Sophie
Loloyal Customer Support 🌟
Really helpful team, quick and efficient solution!
Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful and that we were able to provide you with a quick and efficient solution.
At Loloyal, we pride ourselves on delivering excellent customer service, and it's always rewarding to receive such positive feedback. We're committed to continuing to provide you and all our customers with the support and assistance you need. Thanks again for choosing us, and we look forward to serving you in the future.
Best Regards,
Kim|Loloyal Support Team
The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.
Hello Shauna,
Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges.
We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.🙌🏼
Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.💗
Best Regards,
Nona|Loloyal Reward Support Team
It is a good app but PLUS points to their live chat support who is accommodating and kind.
Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!
Best Regards,
Kim
Loloyal Customer Support 🌟
just installed the app, It is very user friendly, and the customer support is friendly and very willing to help, seems great so far
Thank you for your review! We're thrilled to hear that you find our app user-friendly and that you had a positive experience with our customer support team. Your satisfaction is our priority, and we're committed to providing excellent service and assistance whenever you need it. If you have any further questions or feedback, please don't hesitate to reach out. We appreciate your support!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟