Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, seamless integration, and user-friendly interface. It offers a functional Starter level and a robust feature set at a reasonable price. Merchants can control points and rewards for the referral program. The app is praised for its responsive 24/7 live chat support and easy integration with other store apps. It supports multiple languages and provides clear analytics. It's reported to be bug-free and regularly updated.

May 17, 2024

Great app indeed, easy to set up, I will monitor the progress and give more feedback.

TOUCH COLLECTIONS
South Africa
12 minutes using the app
Channelwill replied May 19, 2024

Thank you for your kind review! We're delighted to hear that you find our app great and easy to set up. We appreciate your willingness to monitor the progress and provide more feedback. Your insights are invaluable as we continually strive to improve our app. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

January 9, 2024

I'm not sure yet

My Store
United States
28 days using the app
Channelwill replied January 13, 2024

Thank you so much for taking the time to leave us a review! 🌟 We understand and value your thoughts about our App. 🥰

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future.

Thanks!

Best regards,
Kim|Loloyal Reward Team

April 12, 2024

its a great...!!

KD ARTS
India
13 days using the app
Channelwill replied April 13, 2024

Thank you so much for your enthusiastic feedback! 😊 We're thrilled to hear that you're enjoying your experience with us! 🎉 If you ever need anything, feel free to reach out. We're here to help! 👍

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

January 18, 2024

Just downloaded and it was everything I needed and more. I LOVE the customizations of this app. Mariadel is absolutely amazing to work with and helped me every step of the way with my questions! I highly recommend if having your brand truly represented through every little thing matters to you!

TheHoneyBShop
United States
35 minutes using the app
Channelwill replied January 20, 2024

Thank you for your wonderful review! We're thrilled to hear that our app met and exceeded your expectations, and that you found our customization options to be a standout feature. We're also delighted to hear that we have provided excellent support and assistance throughout the process. Thank you for recommending our app to others who value a strong brand representation. We appreciate your support and hope to continue providing you with great service in the future! 💞

Best regards,
Mariadel // Loloyal Support 💫

April 18, 2024

Ottima app, l'unica che ti permette di iniziare a testare il programma fedeltà gratuitamente e tradurre tutti i testi in modo dinamico. Inoltre assistenza cliente veramente TOP sempre disponibile

BoardHouse
Italy
3 months using the app
Channelwill replied April 19, 2024

Siamo estremamente felici che tu abbia trovato la nostra app così utile! La possibilità di iniziare a testare il programma fedeltà gratuitamente e la traduzione dinamica dei testi sono due caratteristiche che ci impegniamo a mantenere di alta qualità. Grazie per il tuo apprezzamento per il nostro servizio di assistenza clienti; siamo qui per te e per rispondere a qualsiasi domanda tu possa avere.

Distinti saluti,
Mariadel // Supporto Loloyal 💫

February 12, 2024

Perfect support (thanks Sophie) and perfect tool, I really recommend !

NKOSI.
France
About 1 hour using the app
Channelwill replied February 18, 2024

Absolutely thrilled to hear you had a positive experience with our support, especially with Sophie! 😊 We're delighted that you find our tool perfect and appreciate your recommendation! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction #PerfectTool

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

November 27, 2023

Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too

Collector's Avenue
Canada
10 months using the app
Channelwill replied November 29, 2023

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍

Sophie|Loloyal Team💎

February 24, 2024

IT’s meeting with the new goal

TRANZJEM SOLUTIONS LLC
United States
3 months using the app
Channelwill replied February 25, 2024

Thank you for sharing your experience with our Loloyal app! We're thrilled to hear that you found the app useful and engaging, especially in light of our efforts to align with new goals. Your satisfaction is incredibly important to us.

While we're glad that you've had a positive experience, we're always looking for ways to improve and enhance our app further. If there are any specific features or functionalities you feel could be enhanced or added to better meet your needs, we'd love to hear your thoughts. Your feedback is invaluable to us as we strive to provide the best possible experience for all our users.

Thank you for your support and for being a valued member of our loyalty program. We're committed to continually evolving and refining our app to better serve you and all our customers. 🥰

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

December 21, 2023

Loyalty rewards programs are marketing strategies designed to encourage repeat business from customers by offering them incentives for their loyalty. These programs are common in various industries, including retail, hospitality, travel, and online services.
I don't have the ability to recommend specific apps or products because I don't have real-time information or knowledge about specific developments after my last training cut-off in January 2022. Additionally, I don't have personal opinions or the ability to browse the internet to provide up-to-date recommendations.

If you're looking for app recommendations, consider your specific needs and preferences. You can read reviews, check app ratings, and ask for recommendations from friends or online communities. Be cautious about the sources you consult and ensure they are reputable. Always consider your privacy and security when downloading and using apps.

My Store
Pakistan
28 days using the app
Channelwill replied December 22, 2023

Hello!

Thank you for taking the time to share your thoughts on loyalty rewards programs. We appreciate your insights into the broader landscape of these programs across various industries. 💡

At Loloyal, we strive to provide a seamless and rewarding experience for our customers. We understand that loyalty rewards programs play a crucial role in fostering lasting connections with our valued users.

We're constantly working to enhance our program to meet the evolving needs and expectations of our customers. Your feedback is instrumental in this process, and we're grateful for your perspective. If there are specific aspects you feel could be improved or features you'd like to see, we'd love to hear more about them.

We value your loyalty and would be thrilled to ensure your experience with our program exceeds expectations. If there's anything we can do to address your concerns or enhance your satisfaction, please don't hesitate to reach out. We're committed to delivering an excellent experience for our customers, and your input helps us achieve that goal. 🌟

Thank you again for choosing Loloyal Loyalty Rewards. We look forward to serving you and providing an even more rewarding experience in the future. ❤️

Best regards,

Mariadel | Loloyal Support 💫

May 3, 2024

Very good plug-in, customer service is very good

chimidoll
China
32 minutes using the app
Channelwill replied May 4, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our plugin and that you've had a positive experience with our customer service team. 🌟 If you ever need any further assistance, don't hesitate to reach out! 💬 We're always here to help.

Best Regards,

Sophie|Loloyal Support Team