Reviews (2,572)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
Edited July 16, 2022

Used this service for a year and a half, then they suddenly realized they don't like adult toy stores. Their Terms of Service have no mention of the adult toy industry. They immediately locked my account, and I can't export my list. I really don't care which email marketing solution to use. They are just as good anyone else, but the way they randomly lock accounts is awful. Stay away, use Omnisend or Privy. Had Omnisend for just as long and never had issues. I'll file chargebacks for the past 6 months. Have fun.

Spartan Lover
United States
Over 2 years using the app
Klaviyo replied July 18, 2022

Hi there! Our team would love to help you out but we're having trouble finding any history of an account with this brand name. The type of store you have is not the issue so something else must be going on here and we'd love to get to the bottom of it. Can you send your account details (Klaviyo ID is great if you have it) to feedback@klaviyo.com so we can look into things for you? Thanks in advance!