Reviews (205)
Update: the team solved our issue. And they are totally helpful and professional whenever we reach out for assistance. This is a pretty decent and useful product.
Unfortunately, customer service is very poor, which is disappointing, especially coming from a company that develops a customer service app.
Contacted them several times, and their follow-up is late if any. We have an annoying problem to be solved, hope they would manage it eventually.
Hi Team Hamvay-Lang,
I am Thejus heading Customer Success at DelightChat, firstly let me offer my sincere apologises for all the inconvenience you had to go through on account of us.
We at DelightChat strive resolutely to provide the highest level of Customer Service to all our Brands and we are extremely sorry to have let you down.
We have taken all the necessary corrective actions to ensure such misses do not occur again and we thank you for taking the time out to speak with us.
Regards,
Thejus Sreenivasa