Seal Subscriptions App

Seal Subscriptions App

Reviews (2,470)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited September 19, 2022

I like that this app gives the option of not auto-charging the customer, but sending an invoice instead. This avoids the customer wanting to make changes after the charge has processed. The customer service is 5-star. The app developer (Henry) is very responsive to questions. He listens to the users' issues and does his best to address them. Features are added to the app all the time. For example, the app needed a necessary feature...the ability to automatically recalculate the renewal dates after a customer has paused and then restarted his subscription. I contacted Henry about it and after a while he was able to add that feature. He is always helpful!

Tasteful Pets
United States
Over 1 year using the app
Seal Subscriptions replied September 14, 2022

Thank you for your review. The app actually already recalculates the renewal dates after the customer pauses and then resumes their subscription. It will recreate the invoicing schedule according to the last successful charge.
I know that we have an open conversation over the email, so if we misunderstood what you meant here, just let us know in the email conversation ;)

Regards,
Seal Subscriptions team