Reviews (315)

Overall rating
3.9
Counts per rating level
  • 59% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 25% of ratings are 1 stars
All reviews
Edited September 17, 2022

As many other businesses Microsoft suspended our AD account 10 minutes after we created it. They gave no reason and when we contacted support they said the decision is final and they cannot give a reason. It is funny because we have verified accounts on almost all other platforms, Google, FB, Tiktok, Twitter, Linkedin, Pinterest and run ads and sell on these platforms It seems like they have a very biased AI that just suspends account and they have no recourse. Even emails sent to support come up with an auto response that Account is suspended but they cannot tell the reason.

Arab Canvas
United States
About 7 hours using the app
Microsoft replied September 19, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.