Reviews (655)
Overall rating
4.2
September 29, 2022
The App is okay but support is pathetic. We're unable to fetch new orders from Shopify post 31st August 2022 due to some new update. We've tried to fix it on our own, not working. Tried to contact ship rocket via call & email, created multiple tickets from support, no resolution. Its been almost a month they are sending same system generated email responses and not bothered to fix the issue.
soham dave
India
Almost 2 years using the app
Shiprocket - Shipping in India replied
September 30, 2022
Hi Soham, We want to sincerely apologize for your recent negative experience. We have escalated your remarks to our team and will get back to you with an update soon. Your patience is appreciated in the interim. - MB