TrustWILL Loyalty & Referrals

TrustWILL Loyalty & Referrals

Reviews (741)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
November 10, 2022

I downloaded this app because I read many good reviews, unfortunately, they didn't attend to my request as I have emailed multiple times. I haven't gotten started on the app yet because I am yet to receive any support despite all my emails

Shoepify
Nigeria
7 days using the app
CWILL replied November 30, 2022

Firstly, I'd like to apologize for your experience you had. We will be taking steps internally to ensure this sort of interaction remains an isolated incident. At present, we have contacted you by mail, but we haven't received your reply yet. You can always find us through live chat, which is the fastest way. So sorry again for your bad experience.

Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!

Kevin
Customer Success Manager