Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

March 23, 2022

she was so helpful to me and all my questions regarding the app she was friendly and went above and beyond

cosonclothing
Canada
10 months using the app
TYDAL replied March 25, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Katherine

February 28, 2023

My experience was awesome! Paul was very helpful and informative!! Excellent customer service!! 5 stars all the way!!

Intuitive Lashes and Accessories LLC
United States
10 months using the app
TYDAL replied March 1, 2023

We appreciate your kind words and are thrilled to hear that you're having a great experience with our services. Thank you for taking the time to share your positive review!
All the best, Kevin

March 23, 2023

Abbie was a great and was able to help me with my pop-up window. Abbie provided great customer service!

Every Kreative Soul
United States
10 months using the app
TYDAL replied March 23, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

November 16, 2022

The theme I currently have doesn't allow email pop-ups on website entry for people to subscribe, so a member of shopify suggested this free app! I just downloaded and the customer service is FRIENDLY AND HELPFUL! The app seems easy to use as well, so I'm excited!

Reg Morgan Designs
United States
10 months using the app
TYDAL replied November 16, 2022

Thanks so much for installing our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out in any way we can. 😊 Best regards, Kevin

November 25, 2022

Amazing! Never seen such great customer service before. Abbie was amazing and super helpful. She fixed the code CSS in a custom way for me right on the spot while we were chatting with their live chat help. Definitely reccomend.

Elevate Landscape Supply
United States
10 months using the app
TYDAL replied November 26, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 14, 2022

I was assigned to Paul and he was so helpful with everything that i needed, would recommend recommend this app. Customer service is amazing!

Ignited Feelings
United Kingdom
10 months using the app
TYDAL replied August 15, 2022

Thank you so much for the wonderful feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin

May 18, 2022

Habe diese APP per Zufall gefunden , da ich nach einem PopUp gesucht habe. Sie ist kostenlos. Man kann das Branding entfernen lassen. Der Kundenservice war schnell und sehr freundlich. Danke an Maria vom Support. Grüße gehen raus :)

Deintortenbild.de
Germany
10 months using the app
TYDAL replied May 18, 2022

Vielen Dank, dass Sie sich für unsere App entschieden haben! Wir freuen uns sehr, dass Sie mit unseren Dienstleistungen zufrieden sind! Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben oder Probleme auf dem Weg haben. 🙂 Alles Gute, Kevin

February 25, 2022

Great app very on point customer support. very easy to work with and looks great and adds value to my website

Allechant Boutique
United States
10 months using the app
TYDAL replied February 25, 2022

Excellent! It's music to our ears that you are happy with our app and support! Cheers 🥃 to success to you and your business! Best wishes, Kevin

August 29, 2022

Great Costumer service.
Very friendly and answer instantly Via chat .
easy and simple to use.
Very customizable!

La Parfait Cosmetics
United States
10 months using the app
TYDAL replied August 30, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

September 19, 2022

Yaci me pareció súper amable, me atendió muy bien y resolvió todas mis dudas. Pude programar que se active en un tiempo el pop up lo que me parece súper importante para no molestar con las placas. La recomiendo mucho

Matte - Concept Store
United States
10 months using the app
TYDAL replied September 19, 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. Saludos, Kevin