Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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I used this app to help me do email pop ups-opt-ins. Easy to use and Lance, support staff was awesome! Would definitely recommend!
Thank you for using our app! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Best customer service i ever experienced! Quick and good. Helped me a lot even with improvements for other things on my website.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I have an excellent experience with customer service- Vicky! She is so friendly and helpful that is able to solve my problems. She is a wonderful customer service I've never met. I highly recommend using Rivo app for the online store!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!! (Jel) took her time and helped me with everything I needed and then some. I hope the next person gets that same love. Thanks!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I just installed the app and I had to get some help, the response was immediate and beyond helpful!. The app is also very easy to customize, I love having the options to change fonts and colors to match those of my website. The technician that help me was knowledgeable and creative, definitely recommend this app :)
Thanks so much for choosing our app, and we're so glad that you are happy with our services! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to assist you. 😊 All the best, Kevin
So far so good, quick response from developers and looks very straight foward to use. Shout out to Betty who was very pleasant
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! ❤️ Thanks, Kevin
Jel was awesome! She helped me with everything I needed and even told me about stuff I had no idea about. Very quick responses and straight-to-the-point explanations of how to do everything.
Thank you so much for your kind words! We're glad we could assist and provide some helpful tips as well. It was a pleasure working with you and we're always here to help! - Lea, Rivo Support Manager
I had the best customer service today from Pete and I will absolutely recommend this app to my friends. He went above and beyond what was required of him to help me with my problem. I appreciate your work.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin
Arianna was nothing short of awesomeness! Quick and responsive, helpful and assertive. I’m sure this app will do wonders and it’s all free with customization abilities. Thank you for coming into my world! Lol
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin
Betty was very helpful! She did everything I asked and more. She was also incredibly sweet. Definitely would recommend.
Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin