Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 24, 2022

Easy to use and provided exactly what I was looking for. Abbie was so wonderful in supporting and guiding me through the process of setting this up correctly. Also recommended me a few other widgets that could work well with my store. 5 out of 5 STARS

Spirit Compass
United States
10 months using the app
TYDAL replied May 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks so much for the positive review! 🙌 Cheers, Kevin

December 11, 2022

Paul was really helpful and responded very quickly! I really appreciate the great customer service and help. Free and extremely useful app. I can't wait to utilize it for my shop!

Yano Apparel
United States
10 months using the app
TYDAL replied December 12, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin

July 4, 2022

Fabulous app, installed easily and works very well, Betty was incredibly helpful and offered brilliant customer support. Highly recommend.

Floragy Skincare
United Kingdom
10 months using the app
TYDAL replied July 4, 2022

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thank you so much for the 5-stars and for recommending us! Cheers, Kevin

November 3, 2022

customer support is amazing. Abbie was a pleasure to deal with and helped me get set up. the app is easy to set up and customize

Eclectic Sole
Canada
10 months using the app
TYDAL replied November 4, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

September 16, 2022

Very easy to use and does exactly what it says it does! Customer support is extremely quick and helpful. Highly recommend 5/5 stars.

SephGotTheWaves
New Zealand
10 months using the app
TYDAL replied September 16, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 17, 2023

Easy app to navigate and the staff are very helpful. Can make the popups really suit your website with coding if you want to go down that path.

A Thousand Gods Wines
New Zealand
10 months using the app
TYDAL replied May 17, 2023

Thank you so much for taking the time to leave us a review! So happy to hear that you found our app easy to navigate and our team was able to help. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

December 20, 2022

Abbie was very help and even gave me pointers on how to improve my site. I just started to use the application and it was super easy to implement on my site.

WATU X WATU
United States
10 months using the app
TYDAL replied December 20, 2022

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

May 8, 2023

Incredible support and very easy to integrate and customize! Highly recommend it to anyone interested in growing their mailing list.

MaryPowathil-FineArt
United States
10 months using the app
TYDAL replied May 9, 2023

Thank you so much for taking the time to share your experience! It's great to hear that our support team was helpful and that our app was easy to use. We look forward to continuing to provide you with awesome service. - Lea, Rivo Support Manager

June 23, 2023

Excellent customer service. Mica was very fast and helpful. The app is definitely helpful and many features are free of charge.

Meeo Shop Online
Italy
10 months using the app
TYDAL replied June 26, 2023

Thank you for sharing your experience with us! We always strive to provide top-notch customer service and make our features accessible to everyone. Thanks for the feedback! 😊 - Lea, Rivo Support Manager

August 17, 2023

So great app with great support team when we need to support.
Thank you so much with Arianne & Rivo.

Rackora
China
10 months using the app
TYDAL replied August 22, 2023

So glad to hear you're enjoying our app and that our support team could assist you when you need help! 🙌🏼 Thank you so much for your kind review, we truly appreciate it! 😊
- Lea & Rivo Team