Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

Edited January 14, 2022

Super sympa le Guy et efficace rapide l'application semble bien et j'espère qu'il va booster ma liste de client

Oléna-Fashion
France
10 months using the app
TYDAL replied January 17, 2022

Nous sommes ravis de voir que vous avez vécu une expérience 5 étoiles et nous apprécions vraiment que vous utilisiez notre application. 🤩 N'hésitez pas à nous contacter si vous avez des questions en cours de route. Meilleurs voeux, Kévin

July 17, 2022

I'm very new to this & Paul helped me a lot so far, awesome customer service :) very welcoming & friendly

staplethread
Singapore
10 months using the app
TYDAL replied July 18, 2022

Thank you so much for leaving a 5-star review! We greatly appreciate you using the app. 😃 Best regards, Kevin

January 25, 2023

I use this app in two other stores.
Classic, clean and functional popup that gets the job done. Customized parameters like 30s or 60s

ALLCAPX®
Mexico
10 months using the app
TYDAL replied January 25, 2023

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app in two of your stores. If you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

July 13, 2022

This app rocks. Simple to setup... does what it say. Abbie was great and made some good recommendations!

WE HERE THO
United States
10 months using the app
TYDAL replied July 14, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. 😊 Best regards, Kevin

September 27, 2022

Lance was very helpful. He assisted me with setting up my email opt-in pop-up and showed me how to add my logo as the favicon for my website. He went above and beyond to help me!

Garden Queen
United States
10 months using the app
TYDAL replied September 28, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! If you ever need anything else, please let us know. We are here for you anytime. All the best, Kevin

May 27, 2022

I love this app, Brother Lance from customer support helped me a lot, THANK YOU !!! this app became a part of my store, also thanks for having a great customer support !!!

Toys Angeles
United States
10 months using the app
TYDAL replied May 27, 2022

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

Edited February 12, 2022

the app is very good and easy to use and Abbie was very helpful, i love the way it looks and operates,

BLACQKOI
Australia
10 months using the app
TYDAL replied February 14, 2022

Thank you so much for the 5-star review, BLACQKOI! We're always here and happy to help! All the best, Kevin

July 24, 2022

Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme.
Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet.
On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge.
Man fühlt sich wohl.

jakkalclo
Germany
10 months using the app
TYDAL replied July 25, 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin

November 19, 2022

Support was very responsive and the app works very well. It was easy to set it up for my Shopify store.

TL Tech Pro Shop
United States
10 months using the app
TYDAL replied November 21, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 7, 2022

Paul was very helpful. He helped me to get the Rivo logo removed. What an amazing customer friendly approach he has. Keep up the great work Paul and Rivo team.

Charmaa
Canada
10 months using the app
TYDAL replied November 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin