Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

Edited February 12, 2022

the app is very good and easy to use and Abbie was very helpful, i love the way it looks and operates,

BLACQKOI
Australia
10 months using the app
TYDAL replied February 14, 2022

Thank you so much for the 5-star review, BLACQKOI! We're always here and happy to help! All the best, Kevin

July 24, 2022

Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme.
Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet.
On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge.
Man fühlt sich wohl.

jakkalclo
Germany
10 months using the app
TYDAL replied July 25, 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin

November 19, 2022

Support was very responsive and the app works very well. It was easy to set it up for my Shopify store.

TL Tech Pro Shop
United States
10 months using the app
TYDAL replied November 21, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 7, 2022

Paul was very helpful. He helped me to get the Rivo logo removed. What an amazing customer friendly approach he has. Keep up the great work Paul and Rivo team.

Charmaa
Canada
10 months using the app
TYDAL replied November 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 14, 2022

Support system is awesome went above and beyond for me. The app itself is exactly what I needed. Thought I would have to pay to remove branding but it was totally free. The design is perfect and seamless and flows with my store. I love you guys

maidenessentials
United States
10 months using the app
TYDAL replied September 14, 2022

Wonderful! 🤩 We are super excited that our app was exactly what you needed and are happy that you are satisfied with our support! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 2, 2022

It is very easy to set up. So far, it's working great for our store. Arianne is very friendly and eager to help with anything we need to make the popup work for our needs. I recommend it. Thank you!

Gifts By Mia
New Zealand
10 months using the app
TYDAL replied October 3, 2022

Thank you so much for the positive feedback and 5-Stars! We're so glad you are happy with our customer support and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! ✨ Best wishes, Kevin

November 27, 2022

Fácil de usar! Simple y cumple su función. Es intuitiva. Se puede configurar. Muy recomendable. ¡Soporte inmediato y muy resolutivo!

O|Q Circular
Spain
10 months using the app
TYDAL replied November 27, 2022

¡Eres tan maravilloso! 🎉 ¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

April 30, 2022

I've barely been able to use the app yet, but your customer service (Abbie) is amazing! Super fast and personable - so happy to talk to a lovely human!

TinyHappyAbstract
United States
10 months using the app
TYDAL replied May 2, 2022

We're so happy to see that you had a great experience with our customer service! 😃 We're always striving to help you and your business succeed! Best wishes, Kevin

May 30, 2022

I'm certain I will enjoy the app from this day and everyday after. I want to thank Lance for his amazing support and his very kind spirit. Stay always positive and never stop spreading your kindness and joy. Thank you for your support.

PurrfectionCo
Greece
10 months using the app
TYDAL replied May 30, 2022

Awesome! We're so excited that you are enjoying our app and customer services! Your praise in your 5-Star review is very much appreciated! ✨ If there's anything else we can do to help, please don't hesitate to let us know. Thanks, Kevin

March 24, 2022

The app looks great and the customer service is even better! Super happy with how everything turned out!

Rogue Jewelry
United States
10 months using the app
TYDAL replied March 25, 2022

Thank you for the thoughtful 5-Star review! 🌟 All the best, Katherine