Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 27, 2022

I used this app to help me set up pop up notifications and Therese went above and beyond, Not only she was extremely polite, but also helped me learn new tricks for my website appearance! LOVE LOVE LOVE! THANK YOU THERESE

Naked Hearts Apparel
United States
10 months using the app
TYDAL replied November 27, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

October 13, 2022

The customer support for this tool is absolutely superb. Yaci was my specialist and she was quick to point me to my questions. On top of that, she unlocked so many perks for me that I didn't even expect. This experience made me feel like I gain a lot. About the pop up, it's great with many ways to customize it to the way you want it to look. Thank you for helping my website become more professional.

Eunoia Selects
United States
10 months using the app
TYDAL replied October 13, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 19, 2022

10/10 Super einfach, super Kundenservice! Habe lange gesucht und das ist definitiv die beste und einfachste App!

Sneaker Palace
Germany
9 months using the app
TYDAL replied August 19, 2022

Diese Bewertung hat uns den Tag versüßt! Vielen Dank für die freundlichen Worte, und wir sind hier, wann immer Sie uns brauchen. 🤩 Sehr geschätzt, Kevin

November 19, 2022

Abbie was very helpful and friendly. As for the app I just started using it. So far is a 5 star, hoping I don't run into any problems like I did with passed apps I had try before this ones.

Aria by Apriil Couture
United States
9 months using the app
TYDAL replied November 19, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

May 19, 2022

Abbie was super friendly and helpful getting the email opt-in up and going as well as recommending other great features they offer. Best customer support I've had!

Nightfall Solutions
United States
9 months using the app
TYDAL replied May 19, 2022

We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 25, 2022

app definitely serves its purpose. I needed something simple and not too aggressive towards my customers and I feel this app does the job.

Beso Brand
United States
9 months using the app
TYDAL replied November 25, 2022

It's music to our ears that you are happy with our app. Thank you so much for the 5-star review! Cheers, Kevin

September 14, 2022

Super helpful support (shout out to Lance) and awesome customization capabilities. I was able to set it up in minutes

Wivom
United States
9 months using the app
TYDAL replied September 15, 2022

Wonderful! We are so happy that we're able to help you set up the app. Thank you so much for the 5-Star review! 🎉We are here for you anytime you need us! All the best, Kevin

June 14, 2023

very professional and efficient customer support. much appreciate Arianne's help. highly recommended.

RaycastJewelry
China
9 months using the app
TYDAL replied June 15, 2023

We're glad to hear you had a great experience with our support team. We always strive to provide efficient and professional service to our customers. Thank you for recommending us! - Lea, Rivo Support Manager

November 14, 2022

Amazing team they have, especially Abbie. She was wonderful and helped us set our pop up. She was quick to respond and extremely kind. I definitely recommend this app, ask for Abbie!

Everieswim
United States
9 months using the app
TYDAL replied November 15, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 20, 2022

Arriane was amazing! She made sure that my concern was addressed and even went beyond what I asked for. Great app, amazing support :)
Thank you so much!

Shot of Joy
United States
9 months using the app
TYDAL replied July 20, 2022

So happy to hear that you had a great experience with our customer support. We greatly appreciate you leaving positive 5-star feedback! If there's anything else we can help you with, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin