Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 9, 2022

The app is easy to use and implement in my Shopify store. The customer service was great! Friendly and full of advice and good ideas.
I would most definitely recommend it. Lance, the rep that helped me was excellent!

Lux Doll Closet
United States
9 months using the app
TYDAL replied September 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 11, 2022

Ok you know when you are shocked by the level of customer service? Now imagine that happening like 5 times in 10 minutes, it just keeps getting better!!

Element Juice
Canada
9 months using the app
TYDAL replied June 13, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 9, 2022

Je recommande fortement EMAIL POP UPS. J'ai rarement eu une expérience cliente aussi positive !
À l'écoute, poli, courtois et surtout efficace. N'ayez crainte si vous avez un souci quelconque, le service client sera le régler!

A watch for life
Belgium
9 months using the app
TYDAL replied November 9, 2022

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! ✨ Best wishes, Kevin

September 5, 2022

Abbie was AMAZING! So helpful & personal. Felt like I was chatting with an old friend all while getting great customer service

glitterandglamit
United States
9 months using the app
TYDAL replied September 6, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime you need us! 🙌 Much appreciated, Kevin

June 18, 2023

AMAZING APP AND CUSTOMER SERVICE , RECEIVED REPLY WITHIN 2 MIN OF MY QUERY , HIGHLY RECOMMENDED AND THE BEST POP UP APP

Plansscape
India
9 months using the app
TYDAL replied June 19, 2023

We are so happy you are enjoying our app and services! Thank you so much for the recommendation and 5-star review! 🌟 - Kevin

September 9, 2022

I would highly recommend using the apps from Rivo, I have several on my site and if you are lucky enough to get Maria for help all the better she was awesome

Pink Cactus Trading Company
United States
9 months using the app
TYDAL replied September 9, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

November 23, 2022

Very easy to use! Setup only took a few minutes! Support was quick, efficient and friendly. Therese made everything a breeze!

Tannerbleek
United States
9 months using the app
TYDAL replied November 23, 2022

So glad that you like our service! If there's anything else we can do to help, please let us know. Thanks, Kevin

June 6, 2023

Thanks Abbie, your help was awesome and delivered just when I needed it. Super prompt and professional.

Look NZ
New Zealand
9 months using the app
TYDAL replied June 7, 2023

Thank you so much for the feedback! We strive to be prompt and professional in all our interactions and we're glad we could help you out. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

December 6, 2022

Listen, Pete is the bomb. A free app and they will remove their branding with a simple chat. Pete added a couple other free features where I can add my logo to popup box, I haven't figured it out yet but it's nice to know it's there. If everyone is like Pete in this company then you need to use the app.

5th St. Grind
United States
9 months using the app
TYDAL replied December 6, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

July 9, 2022

Vicky over at Rivo was AMAZING to work with and I would advise others to go over and use Rivo for any website popups!!!

Standout
United States
9 months using the app
TYDAL replied July 11, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 😃 Best regards. Kevin