Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Jel was a great help in helping me set up Rivo on my Shopify Store! It was an easy set up and I love how supportive the staff are.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Best regards, Kevin
I got a great help from Aroll and now I plan on using this app for a long time to come. :) I always appreciate prompt response from staff members.
Thank you so much for the positive review! If there's anything else we can do along the way, please feel free to reach out at any time. All the best, Kevin
All great so far and excellent customer service from Paul. I haven't used the pop-up as I'm still setting it up, but it looks promising
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Had support help me with removing a title and they done it without hesitation immediately, would highly recommend. great support great app
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin
Great app and customer service! Paul helped me with removing the Rivo branding and enabling customizing features.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I am using this app to add the pop-up button on my website, I honestly love the look and how you can customize everything! Reached out to customer service for additional assistance and customer service was outstanding. Quick reply and very helpful.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are loving the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
App is pretty easy to use and does what it says on the box. The stand out for me has been how helpful the support is. No need for emails or phone calls, the chat messages to support were answered quickly and Abbie provided Gold Class customer service.. especially since the app is free!
We're delighted that you like our app! Our goal is to create products that makes your life easier and more enjoyable, so it's always wonderful to hear that we're succeeding. Thank you for your support and if there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin
Using this app for an email pop-up. Paul was extremely efficient and helpful. His customer service skills are what I look for in employees. Keep up the awesome work!
Thank you for the 5-Star review! Your feedback means everything to us, and we are glad that you feel we're on the right track! 🙌 Much appreciated, Kevin
Abbie was fantastic to work with, had fast replies and made sense of everything I needed in my shop. 10/10. Thanks so much
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Fantastic plugin. Simple plug and play. Beautifully integrated with our website. Abbie was a great sport and helped me with all my questions!
Thank you so much for the wonderful review! We're thrilled to hear that our app was easy for you to use. Your feedback means a lot to us and we look forward to providing you with continued excellent service! - Lea, Rivo Support Manager