Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

February 2, 2023

Customer support is the best! Abbie was quick, efficient, and amazingly helpful in setting up my account and also adding some bonus features :) Looking forward to using this app to grow my customer base!

Remote Loungewear
United States
9 months using the app
TYDAL replied February 3, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

June 21, 2022

This is very user friendly app. Abbie was very helpful and was able to answer any questions I had about the app.

Twisted Teddy Apparel
United States
9 months using the app
TYDAL replied June 22, 2022

Awesome! Thank you so much for the 5-star review! Best regards, Kevin

November 28, 2022

Abbie is amazing! She helped me out and went above beyond to help with other things. Definitely the best help I've gotten! Thank you!

Fikir
United States
9 months using the app
TYDAL replied November 28, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 13, 2022

I download this app to help me email marketing, it's easy and very simple to use, spoke to Abbey in their customer support and she was very professional and very helpful and kind.

Solar Power Gifts
United States
9 months using the app
TYDAL replied May 16, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

May 26, 2022

Abbie was the best!!
Not only did she help me set up my email pop-up, but she also notified me about some things in my store. That was really pleasant, and I am very thankful. Thanks, Abbie

Sleek Skin
Canada
9 months using the app
TYDAL replied May 27, 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 25, 2023

Paul was such a pleasure to work with. Helped me with my issue and offered even more to create the perfect pop up. 100% recommend.

Unvanish
United States
9 months using the app
TYDAL replied February 27, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others.
Thanks, Kevin

September 19, 2022

l'application est facile d'utilisation et chat réponse rapide. L'accompagnement est au top pour d'aider

chezpromsdesign
France
9 months using the app
TYDAL replied September 19, 2022

Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour les commentaires positifs et la critique! 🌟Meilleurs voeux, Kévin

September 30, 2022

Excellent customer service. Easy to use app. I enjoyed the free features as well. Would definitely recommend.

The Chakra Doc
United States
9 months using the app
TYDAL replied September 30, 2022

Wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

Edited June 23, 2022

Der Support Abbie ist sehr freundlich und hilfsbereit. Danke für die tolle Unterstützung! Gerne wieder! :D

eBook-Welt
Germany
9 months using the app
TYDAL replied June 24, 2022

Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind. Vielen Dank für das positive Feedback und die 5 Sterne. ✨ Viele Grüße, Kevin

August 30, 2023

My experience with Rivo: E Mail Popups was the best it could be. And the service was impeccable. Special thanks to Paul who was the guy who helped me with the app setup.

ehCrucial
Brazil
9 months using the app
TYDAL replied September 3, 2023

We're thrilled to hear that your experience was top-notch! Thanks a lot for your kind words. We appreciate your support!
- Lea & Rivo Team