Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

February 19, 2023

A live chat there and always get responds via email either., which let me feel confidence to RIVO company.

Also, they can help to achieve what I want on their end for my website.

Raintree
Canada
9 months using the app
TYDAL replied February 19, 2023

Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can.
All the best, Kevin

June 9, 2022

Trish was very helpful and quickly answered all my questions. She also gave me useful information about Favicons!

Quantum Keys
United States
9 months using the app
TYDAL replied June 9, 2022

It's music to our ears that you are happy with our support services. Thank you so much for the positive review! All the best, Kevin

October 31, 2022

Great app to help get new subscribers through a discount popup! Lots of customizable features and super simple to use. Big thanks to Maria for a quick and friendly support!

Ecup
Belgium
9 months using the app
TYDAL replied October 31, 2022

We're so pleased that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers, Kevin

March 29, 2023

Customer support is great! I chatted with Pete and he was wonderful. Easy to create pop up for your site and integrates with shopify seamlessly.

Lystgasspatroner.com
Denmark
9 months using the app
TYDAL replied March 29, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

February 21, 2022

Amazing the customer suport was fats and it works great.it tottaly helped out with sales and also ws great

AlumiExpress
United States
9 months using the app
TYDAL replied February 21, 2022

Wonderful! Thank you so much for the positive feedback and review! 🙌 Much appreciated, Kevin

October 30, 2022

Fantastic application! The best...... Therese from customer service was friendly, helpful and super fast!

Jet Elettronic
Italy
9 months using the app
TYDAL replied October 31, 2022

Wonderful! Thanks so much for the positive feedback and 5-stars! Cheers, Kevin

March 29, 2022

Ca a éte relativement assez et le chat est assez pratique. Bon service. La fenêtre pop up fonctionne parfaitement.

Lekobox
Sweden
9 months using the app
TYDAL replied March 29, 2022

Merci pour l'avis 5 étoiles! Vos commentaires honnêtes signifient tout pour nous et nous sommes heureux que vous aimiez nos services. ✨ Meilleurs voeux, Kévin

March 22, 2022

great app - very easy to configure and test out before going live. prompt and professional support from Ryan

BramartLingerie
United States
9 months using the app
TYDAL replied March 25, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Katherine

October 11, 2022

I use this app to help generate emails from visiting customers… Jel was amazing…she was quick, personable, helpful and a great personality.

ÈquilibreFashions
United States
9 months using the app
TYDAL replied October 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

February 21, 2023

The best app ever! Their customer care is fantastic! I was assisted by Pete, he was very helpful! Very fast reply in their chats too. I definitely recommend this app.

KP.Mortons Jewellery
United Kingdom
9 months using the app
TYDAL replied February 21, 2023

Your words made our day! We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Cheers, Kevin