Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 20, 2022

Very good application and great customer service to the fullest extent .. Very happy with my use of the application

jewedoly
Egypt
9 months using the app
TYDAL replied December 20, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 27, 2022

Enjoying it so far, very easy to set up and personalize. Great customer support. Hopefully it helps with leads

Minha Parede
Brazil
9 months using the app
TYDAL replied November 27, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

November 24, 2022

I'm currently working on launching my site and was recommended this app by Shopify. So far it's exactly what I was looking for in order to gain customers and offer discounts. I received assistance from Abbie through chat, she was AMAZINGLY helpful, made suggestions and recommendations of things I never would have even thought about. Really helped me feel 10 steps closer to being ready to launch. Thanks again Abbie! Someone give this girl a raise!

Little Altars Candle Co
United States
9 months using the app
TYDAL replied November 24, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

November 8, 2022

I used this app for an email sign-up modal, and it has also been effortless and helpful for chat agents (Paul).

HIDES
Canada
9 months using the app
TYDAL replied November 9, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

September 11, 2023

Good support fast response

ANATOMY
Pakistan
9 months using the app
TYDAL replied September 13, 2023

Thank you for the feedback! We're glad you had a great experience with our support team. We value your satisfaction and are here to help!
- Lea & Rivo Team

Edited December 12, 2022

fsabhihvsihgIVHAIUHeeghWUIEHWIHVEHWFVHWGWHE IPehgfiGIHe[hgv p[ihPVG GPgfIWHIPWEHGEQOIHAEUIHRGPIAHGBIAUHg

3AM APPAREL
United States
9 months using the app
January 18, 2023

Amazing app and excellent customer service!! I highly recommend if you need to add popups to your website!

Real Silk
Spain
9 months using the app
TYDAL replied January 18, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

March 26, 2022

Ho usato questa app per avere il pop up newsletter email. Volevo togliere il powered by rivo ed ho chiesto aiuto in chat ad Aroll. Risposta in meno di 30 secondi e problema risolto in meno di un minuto. Servizio top.

Bimbo Italia
Italy
9 months using the app
TYDAL replied March 28, 2022

Grazie mille per aver utilizzato la nostra app! Siamo così felici di essere stati in grado di aiutarti con la tua preoccupazione. Se c'è qualcos'altro di cui hai bisogno, faccelo sapere in qualsiasi momento. Ciao, Kevin

December 9, 2022

Great customer service right from the getgo. Jel was fantastic and even offered advice to improve my site. Will see how service unfolds, but A+ from the start

ForeverGreen Family Farm
United States
9 months using the app
TYDAL replied December 12, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

November 25, 2022

The customer service is great. Abbie was great!!!!!!!! So glad that I now have this app on my store!!!!!!!!

Wearin' Dixie
United States
9 months using the app
TYDAL replied November 26, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin