Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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I used this app for an email sign-up modal, and it has also been effortless and helpful for chat agents (Paul).
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Good support fast response
Thank you for the feedback! We're glad you had a great experience with our support team. We value your satisfaction and are here to help!
- Lea & Rivo Team
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Amazing app and excellent customer service!! I highly recommend if you need to add popups to your website!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin
Ho usato questa app per avere il pop up newsletter email. Volevo togliere il powered by rivo ed ho chiesto aiuto in chat ad Aroll. Risposta in meno di 30 secondi e problema risolto in meno di un minuto. Servizio top.
Grazie mille per aver utilizzato la nostra app! Siamo così felici di essere stati in grado di aiutarti con la tua preoccupazione. Se c'è qualcos'altro di cui hai bisogno, faccelo sapere in qualsiasi momento. Ciao, Kevin
Great customer service right from the getgo. Jel was fantastic and even offered advice to improve my site. Will see how service unfolds, but A+ from the start
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
The customer service is great. Abbie was great!!!!!!!! So glad that I now have this app on my store!!!!!!!!
Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin
I needed a little help with working on the app. I was connected with Abbie, and let me tell you... SHE WAS AMAZING!!!! She was absolutely the best customer support person I have ever spoken to! She was so helpful and, the app itself is amazing too. So much good stuff for FREE! Thank you VIVO!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
So far it's been great. Does everything that I need it to do and it will add a whole new level to my store. Arianne was great in the support team too, very helpful.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
The customer service Pete is amazing. He is very kind and enthusiastic.I like this app.I like the Rivo team.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin