Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 7, 2022

The customer service Pete is amazing. He is very kind and enthusiastic.I like this app.I like the Rivo team.

donuttle
China
9 months using the app
TYDAL replied February 7, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 24, 2023

The app seems great but the support team (OMG) especially Mica she's so sweet and kind & also she resolved all my queries and doubts! Thankyou so much Mica & Rivo.❤️

Silvora Jewellery
India
9 months using the app
TYDAL replied August 30, 2023

Thanks a ton for your amazing review! So glad to hear that you found our app great. Our support team is always here to help and make your experience smooth. If you need anything else, just let us know!
- Lea & Rivo Team

November 18, 2022

Really good app, looks just like the ones all the big companies use. And the service i got was superb!

bifriad
Sweden
9 months using the app
TYDAL replied November 18, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

May 30, 2022

This is an amazing app. Lance was really helpful and encouraging and gave us more options in the app!

ToxyFree®
United States
9 months using the app
TYDAL replied May 30, 2022

We're so glad you're happy with our app and customer support! Thanks so much for the positive 5-star review! 🌟 Much appreciated, Kevin

August 8, 2022

Die App funktioniert, leicht bedienbar, der Support ist 24/7 da und reagiert schnell auf eine Antwort

Retail-sale-shop
Germany
8 months using the app
TYDAL replied August 8, 2022

Vielen Dank für die Nutzung unserer App und das positive Feedback! 🤩 Wenn du sonst noch etwas brauchst, sind wir immer für dich da. Sehr geschätzt, Kevin

June 19, 2023

The app is really good, has all that I need for free, and has amazing support. Totally recommend it.

ANDCHE
Czechia
8 months using the app
TYDAL replied June 19, 2023

Thank you so much for your recommendation! We appreciate your confidence in our app and services. - Kevin

August 20, 2022

Pat helped me set-up an email pop for my site using this app. He was great. Answered all my questions and I am really happy with the resulting popup.

CHI CITY FRESH
United States
8 months using the app
TYDAL replied August 22, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

January 14, 2022

very helpfull people and very kind
the app is easy to customize and when you have a problem,they replay fast

Aramat Jewels
Netherlands
8 months using the app
TYDAL replied January 17, 2022

Thank you for your kind words! 😊 We're here anytime you need us. Cheers, Kevin

July 27, 2022

So far I have had a great experience using this app. Everything seems easy and customer service is great

archieandoak
Australia
8 months using the app
TYDAL replied July 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

May 18, 2022

very easy to set up, very friendly support, (who even complimented my store haha!), and just a very great app overall!

creativeinspirationbyhp
United States
8 months using the app
TYDAL replied May 19, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Best regards, Kevin