Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 22, 2022

Looks like it will fit my needs perfectly. I like how simple it is, and great customer service. Ryan was great - thank you!

Magpie
United States
8 months using the app
TYDAL replied April 22, 2022

Wonderful! We are always here to help and super excited that our app perfectly fits your needs! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

January 28, 2022

I tried this app so that we could have the subscribe popup, and one that we can make more fitting for our shop. As I was working on what ours would say and look like, I saw an option to remove the Powered By Rivo. I clicked it and was instantly in contact with Laurence who went above and beyond what I was expecting!
This app is already showing much promise!

Lumen Path
United States
8 months using the app
TYDAL replied January 28, 2022

Thank you so much for your thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you have any questions or encounter issues along the way, just let us know. Our team here at Rivo is always happy to help out in any way we can. Cheers, Kevin

June 20, 2022

the app is very helpfull. In the first 5 min i had an order from the app! Lance from sutomer support was amazing he helped me a lot and he was very kind! i would reccomend this app for sure! and its totally free!

KRIZRADOST
Greece
8 months using the app
TYDAL replied June 20, 2022

We're so excited that our app has already provided excellent results for your store in just a short time! 🚀 Your review is very much appreciated! ✨ Thanks, Kevin

July 26, 2022

Really helpful! Good information in hand. She has helped to clear all my needs correctly and accurately.

bestside
India
8 months using the app
TYDAL replied July 26, 2022

We greatly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

November 16, 2022

Works very well for being free and support has been very helpful in all the stores where I have this app installed.

CryptoNumeris®
Mexico
8 months using the app
TYDAL replied November 16, 2022

Awesome! Thank you so much for the 5-stars and positive feedback! All the best, Kevin

February 10, 2022

Easy to install and set up. Support is there for you at all times and are super helpful and friendly. Thanks for your great service Abbie. What an amazing app to use that is totally FREE!!

Ampd Rides
Australia
8 months using the app
TYDAL replied February 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else we can do, please feel free to reach out at any time. 🍻 Cheers, Kevin

July 5, 2022

This app is amazing, its really simple to use! The service team (Abbie) was fast, efficient & friendly in helping me set up.

Universal Fate
Australia
8 months using the app
TYDAL replied July 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you love the app and our customer services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

February 23, 2023

The pop-ups are customizable and easy to set up, and the advanced targeting capabilities have really helped me to reach the right visitors at the right time.

One of the things I appreciate most about Rivo is the detailed analytics and A/B testing capabilities. It's great to have access to real-time data on click-through rates, conversion rates, and revenue generated from pop-ups, which has helped me to optimize my pop-up strategy and drive more sales.

Overall, I would highly recommend Rivo to any Shopify store owner looking to increase their conversion rates. The app is user-friendly, customizable, and offers valuable analytics and targeting capabilities. Give it a try – you won't be disappointed

FryZone
Lebanon
8 months using the app
TYDAL replied February 23, 2023

Thank you so much for taking the time to share your positive experience with Rivo! We are thrilled to hear that our app has helped you optimize your pop-up strategy and increase your conversion rates. Our team is committed to providing user-friendly, customizable, and effective tools to help our customers succeed. We appreciate your recommendation and hope to continue to exceed your expectations in the future.
Best wishes, Kevin

July 6, 2022

Betty was super helpful and the app is very easy to use. Highly recommended to everyone who needs to use this service

Wild Baby Yoga
United Kingdom
8 months using the app
TYDAL replied July 6, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉All the best, Kevin

December 22, 2022

JEL WAS AMAZING THANKS FOR THIS ! I needed a quick option to enable email so that I can capture the customers that come to my store and this really helped me. Jel also mentioned the favicon option which is something I needed to do but forgot thanks for the help to small busineses !

Hint OV
United States
8 months using the app
TYDAL replied December 22, 2022

Thank you so much for the wonderful review! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin