Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Loved the customer service, super fast and kind! I don’t remember her name but she was amazing and helped me out with no problem
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Good app and customer support making it a breeze to setup!
We're thrilled you found our app and support team helpful. Thanks for your awesome feedback!
- Lea & Rivo Team
I would like to say that for the customer service betty's service attitude is very very grateful for the help I got from him ~~ this software also solved some of my difficult marketing problems!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🙌 Cheers, Kevin
Amazing and friendly support. Love the app. Easy to use, no hassle. They even removed their branding free of charge. Totally recommend it!!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
A useful app. Thanks for the help of Arianne!.......................................................
In a matter of five minutes I got Rivo fully setup to my liking and with the branding removed. Pat helped me through the process of removing the branding and was extremely nice and quick. Very satisfied with Rivo!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
AMAZING IS AN UNDERSTATEMENT! BEST CUSTOMER EXPERIENCE IHAVE EVER HAD. THANK YOU SO MUCH FOR ALL YOU HELP & MORE!
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us. It was our pleasure to help you! - Lea, Rivo Support Manager
Great customer support, great app, and works great!
The chat assistant is supper fast and very nice.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin
Very helpful app and really friendly support!!
The best feature I like is that you can use custom css to add your own persona styling to the app popup.
I highly recommend to try this app.
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
Mica was so useful. My problem wasn't with the pop up but she explained what I needed to do elsewhere to fix it. and given me even more tips. Brilliant!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin