Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
Refine
-
By rating
Support is excellent and the response time was super quick. I would definitely recommend based on the level of support offered.
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Much appreciated, Kevin
Arianne was extremely helpful and kind, very rare to find these days, She helped me with my request, proposed to help with other things Rivo related and proposed enhancement on my store. mind blown
Abbie help me today. Was very fast with responses very friendly and even gave me some suggestions. The help/ suggestions were greatly appreciated!
We're so glad you love our customer service! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin
Great app, and great support. The app does everything it said it would and is easy to use and modify.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Cheers, Katherine
Customer service was fantastic, and an overall pleasant experience, thank you Trish for the referral app.
We're so happy to see that you had a great experience with us! 😍We're always striving to help you and your business succeed! Thanks, Kevin
Excellent customer service and support staff waiting to assist with technical knowledge and expertise via chat.
Awesome! We appreciate you leaving a 5-star review! If there's anything else we can do, just let us know. Best wishes, Kevin
The customer service is very good, and this app has greatly met our needs and played a very important role in improving our sales
Thank you for your feedback! We're glad to hear that our app has helped your business succeed. We're always dedicated to providing excellent customer service. Our team is always here to help if you need us. - Lea, Rivo Support Manager
I chatted with Pete and he was really kind and helped me in what i wanted. Thank you so much for your effort and time.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
I am extremely pleased and highly recommend this app. I had the pleasure of chatting with Lance from email popups which was cool and heart-warming. Responses were quick and affective. I even gained a follower after talking with Lance. I really appreciate everything. 10/10
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 🙌 All the best, Kevin
We use this app for mainly displaying popups on our website. Really useful and I like the helpful staff too!
Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have.
Cheers, Kevin