Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 9, 2022

they were super helpful and got tings working for me straight away, along with some other helpful tips.

ayasynergy.com
Australia
8 months using the app
TYDAL replied December 12, 2022

Awesome! So glad that you are happy with our services! Thanks for the positive feedback and review! Best wishes, Kevin

September 29, 2022

Lance is a Rockstar. He help me enabling my CSS. He was really very kind and respectful with me. Also encouraged me to keep up with my store. This guy is awesome.

SoHum Art Deco
United States
8 months using the app
TYDAL replied September 29, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

August 23, 2023

Grateful for Abbie who helped and make my process with Rivo Popups so easy. Great customer service!!

ahavah
Australia
8 months using the app
TYDAL replied August 25, 2023

Thank you for your amazing review! 🙌 We're absolutely thrilled that our team was able to make your experience smooth and easy. Your kind words mean the world to us!
- Lea & Rivo Team

August 27, 2022

Incredible app with amazing staff. Made my life so much easier I can't imagine it without them! Pat is the best employee ever and I don't plan on using another app.

Hussl
United States
8 months using the app
TYDAL replied August 30, 2022

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Best wishes, Kevin

June 6, 2022

This is a great app with great design, customer service is also the best. I would definitely recommend it!

Gawsy Studio
Netherlands
8 months using the app
TYDAL replied June 6, 2022

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! If there's anything else we can do, please feel free to reach out at any time. 🎉 Cheers, Kevin

May 24, 2022

I used it to create an email pop, super simple and easy to use and Abbie made the process even easier, super helpful and responsive.

Go And Capture
Australia
8 months using the app
TYDAL replied May 25, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Best wishes, Kevin

February 25, 2023

Paul was awesome he had me set up and on my way extremely fast I'm very impressed by the customer service.

1FITLAB
United States
8 months using the app
TYDAL replied February 27, 2023

Your words made our day! Thank you for taking the time to share your positive experience with us.
Much appreciated, Kevin

October 13, 2022

Nice app and nice customer service! Mica helps me a lot in editing the email popups, and it's free, Recommended.

LeMuna_Glasses
Hong Kong SAR
8 months using the app
TYDAL replied October 13, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community. Best regards, Kevin

July 2, 2022

I was browsing for more ways to ”spice up” our online store and stumbled across this app. This is one of the best oops-cidents I’ve ever had! Simply put, I love the ease of its use as well as the awesome customer service…not mention the app addition is totally free. Shout out to my representative AA for keeping me smiling and laughing with those awesome Gifs and emojis while working so efficiently and QUICK to my inquiry. Love the app and looking forward to seeing all of the awesome features to come with its use! xoxo

MXPhinesse
United States
8 months using the app
TYDAL replied July 4, 2022

Thank you so much for your thoughtful review and awesome feedback! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. All the best, Kevin

November 28, 2022

it is very simple to set up and the live chat are super helpful with anything. The best thing of all it is free!

RARI & CO.
New Zealand
8 months using the app
TYDAL replied November 28, 2022

Your positive words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin