Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

February 15, 2022

I love this app, it is Amazing and absolutely fantastic customer support! I will install more of their apps.

Pretty Things By Katja
Slovenia
8 months using the app
TYDAL replied February 15, 2022

Glad you are loving our app! Thank you so much for the 5-Star review! 🙌 Cheers, Kevin

January 9, 2023

Fast support, great customization and gets the job done well. It also syncs very nicely with your stores.

FearlessKicks
United Arab Emirates
8 months using the app
TYDAL replied January 9, 2023

Your review means the world to us! Thanks so much, and if you have further questions or need help along the way, feel free to let us know. We are always here to help. Much appreciated, Kevin

March 7, 2022

just installed the app and so far so good- super easy to set up and design is nice. great customer service too!

Clementine Lea's boutique
United States
8 months using the app
TYDAL replied March 8, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

April 11, 2022

this app is wonderful and its absoluelty free thanks betty for all your support and itswonderful to get this dervice free

Govindjee
India
8 months using the app
TYDAL replied April 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! 🙌 Cheers, Kevin

July 28, 2023

absolutely amazing customer service and really easy to use! this was an awesome touch to add to my website and i highly recommend using it!

Altr Ego
Canada
8 months using the app
TYDAL replied July 29, 2023

Thank you so much for your kind words, we're thrilled that you had an amazing experience with our team! We appreciate your recommendation and can't wait to assist you further. 🙌
- Lea & Rivo Team

March 6, 2023

Paul solved my problem and also gave me useful advice for my shop.

Very good and knowledgeable

5 stars well deserved

Refined shop
Italy
8 months using the app
TYDAL replied March 6, 2023

We take pride in providing excellent customer support, and we're thrilled to hear that you were happy with the service you received. Thank you for your kind words, and please don't hesitate to reach out to us if you need any further assistance.
Best regards, Kevin

December 7, 2022

Customer service is super fast and helpful. App is easy to understand and set up with a lot of options. And what's best, it's free!

Big Fab Fashion
France
8 months using the app
TYDAL replied December 7, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

November 20, 2022

I found this app through Shopify apps, quick and easy to set up and customise to how you like it. Also customer support is quick and lovely to talk to!

Pawfect Pup Accessories
Australia
8 months using the app
TYDAL replied November 21, 2022

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

November 4, 2022

So far so good! I'm not really tech savvy and find the software easy to navigate! I've also found that they have excellent customer service! Thanks Guys!

Curly Serenity
United States
8 months using the app
TYDAL replied November 4, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

June 21, 2022

Simple to use app that does exactly what's needed! Abbie and the Rivo customer service team are amazing -- super responsive and deliver exceptional customer service that goes above & beyond. Thanks Rivo Team!

shoprhino.com
Canada
8 months using the app
TYDAL replied June 21, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! Cheers, Kevin