Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Super Easy to use. Any problems at all, I clicked on the chat and this was replied to almost immediately. Pete talked me through my issue and even made suggestions for my website that helped massively!
We're glad that you're finding our app super easy to use. Thank you for your positive feedback, and if there's anything else we can help you with, just let us know. Our team here at Rivo will be delighted to assist you.
All the best, Kevin
very good app and very good service special thanks to Lance who helps me a lot to set the app on my store
We truly appreciate the 5-Star review! 🌟These reviews make our day here. 😊 Thanks, Kevin
Abbie provided amazing customer service! I am looking forward to using the Rivo Email app on my website!
Glad that you love our customer service! 😃 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin
i enjoyed arianna bubbly sense of humor through chat, sometimes thats all one ask for; she made my day!
We are so pleased that you are happy with our customer service. Thank you so much for the 5-stars! 😊 Much appreciated, Kevin
Arianne was super helpful. She was with me in a matter of seconds after opening the chat. My query was answered in less than a minute and all information given to me was straight forward and helpful.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Hi, fantastic customer service whilst using the chat agent feature - was navigating around the app for pop up options. Agent was extremely responsive and helpful towards organising my pop up, and provided great assistance.
Perfect communication and a great addition to your app/company. Thanks again!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Amazing APP And service! can't believe this is free and people are paying for apps. Don't go looking elsewhere!
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Therese is an AMAZING rep!!! I am loving this app already. Can't wait to see how many emails will be captured in the first 30 days
We're so excited that you are loving our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Great! Chat person was really helpful. Thanks again for providing a really good free app for pop ups.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Einwandfreie Bedienung. Komplett kostenlos und dazu auch noch ein extrem guter Kundenservice. Kann man nur empfehlen! Therese hat mir super schnell weitergeholfen und hatte wichtige Tipps auf Lager!
Vielen Dank für die wunderbare Bewertung! Wir wissen es zu schätzen, dass Sie uns helfen, das Wort über uns zu teilen! Ein Hoch auf den Erfolg für Sie und Ihr Unternehmen! 🙌 Alles Gute, Kevin