Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 31, 2022

sehr netter und kompetenter Support. Werde die App gerne nutzen und freue mich auf eine gute Zusammenarbeit

Rookie Seasn
Germany
7 months using the app
TYDAL replied March 31, 2022

Wunderbar, vielen Dank, dass Sie sich für unsere App entschieden haben! Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Alles Gute, Kevin

November 6, 2022

I used this app to help create a pop up for my website. Received great help, and recommendations to improve site.

Tis’ the SeaSons.co
United States
7 months using the app
TYDAL replied November 8, 2022

We're so glad you're happy with our support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

November 6, 2022

I used the app to share discount codes and Lance from support was a really Helpful and understand what I needed immediately, good job LAnce

Teeth Canister
United States
7 months using the app
TYDAL replied November 9, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

August 30, 2022

Abbie was super helpful!!!! I only had one question but she was able to give me so many suggestions to help my website. Definitely checking out the loyalty program. 10/10 would recommend

Cherella
United States
7 months using the app
TYDAL replied August 31, 2022

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

May 7, 2023

I want to give a shout out to Pete. He helped me get what I needed done and was extremely kind along the way 10/10

Love R Us
United States
7 months using the app
TYDAL replied May 8, 2023

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a great encounter with Pete. Thanks again for choosing Rivo - Lea, Rivo Support Manager

August 21, 2022

Paul is so respectful, supportive and just an overall excellent agent. Very prompt with his responses as well! Would highly recommend him.

LaCura Crystals
United States
7 months using the app
TYDAL replied August 22, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

October 5, 2022

Therese was amazing and helped me whenever I needed! Also got things done very fast and responded quickly highly recommend!!

Miss Lolly & Co
Australia
7 months using the app
TYDAL replied October 5, 2022

Awesome! Thank you so much for the 5-stars and for recommending us to the community. If there's anything else you need, please don't hesitate to let us know. 😃 Best regards, Kevin

December 7, 2022

Great app and the customer service is EXCELLENT! Abbie was so helpful and help me with everything I needed and much more. Customer service was fast, friendly and above and beyond. Thank you Abbie, you are GREAT!

Black Balance Clothing
United States
7 months using the app
TYDAL replied December 7, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

January 14, 2022

I've just started using the app, but so far the customer service has been fantastic. It's quite easy to use and to navigate. I will update in the near future with results.

WNDRwool
Bulgaria
7 months using the app
TYDAL replied January 17, 2022

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! Much appreciated, Kevin

April 18, 2022

It has been great! Best of all it's free too. Has all the features I need and if you contact them they will even remove the branding on the bottom.

Cutiecat's Cloth Pads
United States
7 months using the app
TYDAL replied April 19, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for spreading the word about us! We're always striving to top your expectations and love the feedback! 🍻 Cheers, Kevin