Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

Edited June 2, 2023

Really great! Paul was super nice and helped me set up everything. I am happy to have this feature on my website.

Studio Iva
Czechia
7 months using the app
TYDAL replied June 2, 2023

Thank you so much for your kind words! Happy to hear that our team provided excellent service and that you're enjoying the app. Let us know if you need any further assistance - we're always here to help! - Lea, Rivo Support Manager

November 24, 2022

Amazing service. Yaci was there to help me within 2 minutes. Also she went way and beyond. Helped me also with other extra stuff!

GGHot
Netherlands
7 months using the app
TYDAL replied November 24, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin

June 15, 2023

Amazing service - very fast at replying and enabled my pop ups for free. I highly recommend everyone to use this app!

Alternative Blend
United Kingdom
7 months using the app
TYDAL replied June 16, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin

June 12, 2022

From the very beginning I was blown away by the Customer Support from Maria, she did not hesitate and helped with everything I needed, extremely friendly, highly recommended!!!

COYOTAS
United States
7 months using the app
TYDAL replied June 13, 2022

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 6, 2022

Awesome in every way. Kept on looking for a catch, but there is none. Don't look elsewhere. Just do it. You won't be sorry.

Northeast Tea House
United States
7 months using the app
TYDAL replied June 6, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

October 4, 2022

The app works really well! The pop-up is super easy to set up. I contacted the customer team and they responded and solved everything within 5 minutes.

OH Fashion
United States
7 months using the app
TYDAL replied October 4, 2022

We are so happy that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

Edited March 28, 2023

Arianne was amazing, and polite. She was very helpful and helped resolved the issue my store had.

JUMPIN.STORE
United Kingdom
7 months using the app
TYDAL replied March 28, 2023

We are delighted to hear that we've provided excellent customer service and resolved the issue with your store. We understand that technical issues can be frustrating, and we are committed to resolving them quickly and efficiently to minimize any impact on your business.
All the best, Kevin

July 26, 2022

Easy to install, Pete was super quick and efficient in answering all of my questions. Hope the app helps to grow my email list.

Collombatti Naturals
Australia
7 months using the app
TYDAL replied July 27, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

September 20, 2022

Great app and great support. I think everyone need this function on the store to get more subscribers!

Do You Office
Italy
7 months using the app
TYDAL replied September 20, 2022

So glad you are happy with our app and services! 🙌 Thank you for leaving a 5-star review, and for helping share the word about us! Cheers to success to you and your business! All the best, Kevin

August 21, 2022

Paul was the best support person I've ever had. Couldn't have asked for anyone better, going to use this app for the rest of my companies life.

Kwoteka
Australia
7 months using the app
TYDAL replied August 22, 2022

Awesome! We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin