Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 24, 2022

Excellent app. Does the job as describe. The best was their customer service. So friendly and helpful. Go above and beyond, making the experience amazing.

My Yoga Shop Australia
Australia
7 months using the app
TYDAL replied June 24, 2022

It's music to our ears that you are happy with our app and services. Thanks so much for the kind words. ❤️ Much appreciated, Kevin

December 5, 2022

This was actually my first day using the app, yet the customer service I received from Yaci was AMAZING! I inquired about her assistance with something as simple as "removing the rivo tag", and Yaci was kind enough to offer a few pointers on how to improve the simplicities of my store. Good customer service is so hard to come by these days, and surprisingly this interaction was done through chat. Great job Rivo, on hiring wonderful people!

SovereignTea
United States
7 months using the app
TYDAL replied December 5, 2022

Thank you so much for choosing our app and for the wonderful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team here at Rivo will be delighted to help you. All the best, Kevin

December 5, 2022

Just Awesome, I Loved the service! They are lovely people happy to work with them and I will definitely recommend them to others.

My 7 Chakras
India
7 months using the app
TYDAL replied December 5, 2022

So pleased that you love our services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 13, 2022

Very easy to customise to match website, good customer support - enjoying using the app so far! Thank you

Stript Cosmetics - Plastic-free Cosmetics, Skincare and Make-up
United Kingdom
7 months using the app
TYDAL replied February 14, 2022

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

May 18, 2023

Excellent customer service and quick to respond! They answered all my questions and activated what I needed instantly.

GetTipsy
United States
7 months using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words! It's our pleasure to provide excellent customer service. We're always here to answer any questions you may have. Have a great day! 😊 - Lea, Rivo Support Manager

July 20, 2023

This was so easy. I customized and put up a pop-up on our website in 10 minutes. So simple. Love it!

Ethos Equestrian
United States
7 months using the app
TYDAL replied July 26, 2023

Thank you for sharing your experience! 😊 We're thrilled to hear that setting up the pop-up on your website was a breeze for you 🎉 Thank you for choosing Rivo.
- Lea & Rivo Team

July 7, 2022

The app was fantastic!
I got everything I needed in 3 minutes!
Absolutely will use the app for my other store sites again!
The support was so quick and perfect!
Thank you so much!

Mandala
United States
7 months using the app
TYDAL replied July 7, 2022

Glad to hear you like our app and services! 🙂 If you need anything at all just let us know. Thanks, Kevin

June 23, 2023

I am still in the editing process, but so far based on what I have experienced, I would recommend the app to others.

Kindness In Motion
United States
7 months using the app
TYDAL replied June 26, 2023

Thanks for sharing your experience! It's awesome to hear that you're finding the app useful. Please feel free to reach out anytime - we're always here to help! We appreciate your recommendation 🎉 - Lea, Rivo Support Manager

June 29, 2022

Só tenho a agradecer o aplicativo parece ser ótimo e o atendimento que recebi da Betty do suporte foi excepcional resolveu tudo para mim super rápido e ainda me tirou duvidas. Parabéns Betty e a todo suporte

ATYTUDE
Brazil
7 months using the app
TYDAL replied June 29, 2022

Buscamos sempre oferecer aos nossos clientes o melhor serviço possível! Estamos muito satisfeitos que você tenha tido uma ótima experiência conversando conosco. Se você precisar de mais alguma coisa ao longo do caminho, não hesite em nos avisar. Nossa equipe ficaria feliz em dar nossas mãos a qualquer momento. 😃 Obrigado, Kevin

June 25, 2022

Alex is really nice agent; helpful, friendly, and attentive. I really feel like I hit the jackpot with this app. It's everything I wanted for my store.

Emerging World Shop
Armenia
7 months using the app
TYDAL replied June 27, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin