Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 5, 2022

Just Awesome, I Loved the service! They are lovely people happy to work with them and I will definitely recommend them to others.

My 7 Chakras
India
7 months using the app
TYDAL replied December 5, 2022

So pleased that you love our services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 13, 2022

Very easy to customise to match website, good customer support - enjoying using the app so far! Thank you

Stript Cosmetics - Plastic-free Cosmetics, Skincare and Make-up
United Kingdom
7 months using the app
TYDAL replied February 14, 2022

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

May 18, 2023

Excellent customer service and quick to respond! They answered all my questions and activated what I needed instantly.

GetTipsy
United States
7 months using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words! It's our pleasure to provide excellent customer service. We're always here to answer any questions you may have. Have a great day! 😊 - Lea, Rivo Support Manager

July 20, 2023

This was so easy. I customized and put up a pop-up on our website in 10 minutes. So simple. Love it!

Ethos Equestrian
United States
7 months using the app
TYDAL replied July 26, 2023

Thank you for sharing your experience! 😊 We're thrilled to hear that setting up the pop-up on your website was a breeze for you 🎉 Thank you for choosing Rivo.
- Lea & Rivo Team

July 7, 2022

The app was fantastic!
I got everything I needed in 3 minutes!
Absolutely will use the app for my other store sites again!
The support was so quick and perfect!
Thank you so much!

Mandala
United States
7 months using the app
TYDAL replied July 7, 2022

Glad to hear you like our app and services! 🙂 If you need anything at all just let us know. Thanks, Kevin

June 23, 2023

I am still in the editing process, but so far based on what I have experienced, I would recommend the app to others.

Kindness In Motion
United States
7 months using the app
TYDAL replied June 26, 2023

Thanks for sharing your experience! It's awesome to hear that you're finding the app useful. Please feel free to reach out anytime - we're always here to help! We appreciate your recommendation 🎉 - Lea, Rivo Support Manager

June 29, 2022

Só tenho a agradecer o aplicativo parece ser ótimo e o atendimento que recebi da Betty do suporte foi excepcional resolveu tudo para mim super rápido e ainda me tirou duvidas. Parabéns Betty e a todo suporte

ATYTUDE
Brazil
7 months using the app
TYDAL replied June 29, 2022

Buscamos sempre oferecer aos nossos clientes o melhor serviço possível! Estamos muito satisfeitos que você tenha tido uma ótima experiência conversando conosco. Se você precisar de mais alguma coisa ao longo do caminho, não hesite em nos avisar. Nossa equipe ficaria feliz em dar nossas mãos a qualquer momento. 😃 Obrigado, Kevin

June 25, 2022

Alex is really nice agent; helpful, friendly, and attentive. I really feel like I hit the jackpot with this app. It's everything I wanted for my store.

Emerging World Shop
Armenia
7 months using the app
TYDAL replied June 27, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

September 15, 2022

I used this app to get a popup email subscribe list for my store. The app itself is very easy to use and the support person that helped me was friendly, polite, very knowledgeable, and helped me tremendously. I love that there is live chat support to use whenever I want. Thanks for making such a wonderful app and that it is free too!

Live Pausitive
United States
7 months using the app
TYDAL replied September 15, 2022

You are awesome! We greatly appreciate you using our app and for taking the time to leave positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 15, 2022

abbie was excellent, it's rare finding customer service reps being so kind, did not have any problems at all and everything was easy

This Head Shop
United States
7 months using the app
TYDAL replied November 15, 2022

Glad you are happy with our services, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin