Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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I used this app to get a popup email subscribe list for my store. The app itself is very easy to use and the support person that helped me was friendly, polite, very knowledgeable, and helped me tremendously. I love that there is live chat support to use whenever I want. Thanks for making such a wonderful app and that it is free too!
You are awesome! We greatly appreciate you using our app and for taking the time to leave positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
abbie was excellent, it's rare finding customer service reps being so kind, did not have any problems at all and everything was easy
Glad you are happy with our services, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin
quick response , Abbie kindly fixed the problem, excellent support! A++++
Thank you so much for taking the time to leave us a review! We pride ourselves on providing excellent support, and we're grateful for your A++++ rating! Please don't hesitate to reach out to us again if you need any further assistance. - Lea, Rivo Support Manager
Abbie was extremely helpful! The app works wonderfully, and the support team is great. I was able to solve a problem I was having within just a few seconds with their help.
What a wonderful review! ✨ Thank you so much and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin
I used this app to add Email Popups to my online store. Yaci helped me with all I needed and gave me excellent suggestions as well. She is the best. Thank you!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Abbie is amazing!! I had so many questions, as I'm not very savvy with technology, and she patiently and expertly guided me through the process of setting up a pop-up on my website. Totally recommend using Rivo. This level of online support makes such a difference to people like me, well done :)
Fiona
Newmero NZAU
Thank you so much for your kind words! We're happy to hear our team was able to provide you with the assistance you needed. We appreciate your recommendation and hope to continue providing excellent service to our customers! - Lea, Rivo Support Manager
I definitely give this app 5 stars! Abbie was more than helpful in setting up my Email PopUps. You will definitely wont regret it. She went above and beyond to set me up.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! ❤️ Much appreciated, Kevin
Amazing support and amazing app. Mica helped me in few minutes and was super helpful. Really appreciate the amazing work you guys put out.
Thank you for your wonderful feedback! We take pride in going above and beyond for our customers and we really appreciate your support and are working hard to keep exceeding your expectations! - Lea, Rivo Support Manager
Thank you Arianne, you have been very helpful, Great app! I will certainly be using the Loyalty programme sometime later and will surely consider your services.....
Thanks for the 5-Star review! We are so happy that you have enjoyed your interaction with us. Let us know anytime if you need further help along the way! 😊 Best wishes, Kevin
Abbie Is amazing with the customer service! She helped me very quickly and made me feel very comfortable during the process. I usually do not write reviews but this experience was too great to not speak of! Thank you Abbie for the help. You made my night :)
This review made our day! We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin