Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Paul was the best support person I've ever had. Couldn't have asked for anyone better, going to use this app for the rest of my companies life.
Awesome! We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
Can't rave about Lance enough! He was extremely helpful and kind while assisting me with the app! Super easy! This is what customer support should always look and feel like. 100% recommend!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
First, give Arianne a raise already! She is a great representative of the company. I opted for this app (and rated it full stars) based purely on her professional, friendly service. Just started using it - so will give feedback on the actual app after taking it for a spin.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Fantastic! Pete was super super helpful! The app is extremely easy to use and does exactly what is said to do!
We're so glad you're happy with our app! Thanks so much for the positive 5-star review! 🌟 Best wishes, Katherine
the app is easy to use and customer service is fantastic, Lance was very quick with my request and polite
Wonderful! We are here for you anytime and greatly appreciate the feedback! 🎉 All the best, Kevin
I used the app to create a discount and email pop up. I liked everything with the app. The agent, Betty, was friendly and extremely helpful.
Awesome! We're so happy to hear that you like everything about the app. We greatly appreciate your kind words. ❤️ Thanks, Kevin
Lance's customer support was really great. He removed the Rivo branding (for free) and gave me a few other options. I love how it looks and feels on my page.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you have further questions or experience issues along the way, please feel free to let us know. We would be pleased to help you. 😊 Much appreciated, Kevin
Bravo, une application très utile et bien faite, de l'efficacité et de la performance. Je remercie infiniment Alex du service client , réactive et aimable , un grand merci à Maria, professionnelle et très serviable.
Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. 🙌 Bravo, Kévin
Great customer service. Made it super easy for me to add some custom CSS to my popup.
Glad you enjoyed our service! We strive to make your experience smooth and easy. Reach out any time if you need help!
- Lea & Rivo Team
Arianne was great to help setting up the app. It's been easy to install and edit so far. Will have to run launch before I can give a full review.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin