Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
Refine
-
By rating
Amazing customer service from everyone that works here, went out of their way to make sure I was satisfied :)
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
awesome work I love him. did everything I asked for and more I was super pleased and he even suggested other thing great guy thank you again
Thank you so much for the kind words! It was our pleasure working with you and We're thrilled to hear that you were pleased with our support. Let us know if you need anything else in the future! - Lea, Rivo Support Manager
There was not a long wait time for the chat and once lance entered the chat he was very friendly and easy to work with!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
This app solves my issue of not being able to capture potential customers by offering six pints for subscribing. Abbie was the best customer service agent. She was very intuitive, anticipated my pain points and was quick to find solutions. Very thoughtful and knowledgeable!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Very easy and straight forward, customer service is excellent. Yaci was helpful and super efficient!
We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
A perfect free pup-up App! Very easy to use and Abbie helps me solve all of my problems patiently. Definity recommends this App!
Thank you for the amazing review! So glad to hear you found our app app easy to use and that our support team was able to assist you. We appreciate your recommendation and are always here to help if you need us. 😊🙌 - Lea, Rivo Support Manager
Great customer support! They reply super fast and are incredibly funny. I recommend this app. It works perfectly!
It's music to our ears that you are happy with our services. 😍 Thank you so much for the 5-stars and for recommending us to the Shopify community! Much appreciated, Kevin
This support was very helpful, and they were quick as well. I have the email pop ups for free and I didn't know they offered this.
So happy that you are satisfied with our customer support. Thank you so much for the 5-stars! Cheers, Kevin
I’m using this app to help with discount code as a pop up! Also for customers to sign up for emails!
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
Yaci was incredibly helpful is getting my store set up with our email pop up. Thank you, Yaci! 10/10 customer service so far.
It's music to our ears that you are happy with our customer service. If there's anything else we can do to help, just let us know anytime. Best regards, Kevin