Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 16, 2022

This app is simple to use and Rivo's customer support was very fast and effective. I would recommend it to others.

PetMio, Inc.
United States
8 months using the app
TYDAL replied March 16, 2022

We are so glad that you like our app and customer support. Thank you so much for the 5-stars and for recommending us to the Shopify community. All the best, Kevin

November 14, 2022

You girls rock! Thank you again for such incredible customer service that is fun!!! Love your work ;)

Threaded Earth
Australia
8 months using the app
TYDAL replied November 15, 2022

This review made our day! 🤩 Thank you so much for the kind words, and we are here anytime you need us. ✨ Best wishes, Kevin

May 18, 2022

Abbie was super helpful getting me set up today, very quick and responsive and super friendly. Thanks Abbie

Gillian & Jen
Australia
8 months using the app
TYDAL replied May 18, 2022

Awesome! Thanks so much for the 5-star review! 🌟 Best regards, Kevin

January 13, 2023

The young lady that help me was really nice, helpful and knowledgable. I would definitely rate her a 10.

Chelsea Sherron
United States
8 months using the app
TYDAL replied January 16, 2023

Wonderful! 🙌 Thanks so much for the 5-stars! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

June 29, 2022

Wow! The help I received from Abbie was off the charts! She was fast, really helpful and handled everything! Seriously!

Villoni Würfel | Hair Care
United States
8 months using the app
TYDAL replied June 30, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

December 8, 2022

Ainda estou testando o aplicativo e acredito que seja bom. O atendimento de suporte eu já experimentei e está super aprovado. Atendimento rápido, eficiente e cordial.

iBis Shop
Brazil
8 months using the app
TYDAL replied December 8, 2022

Muito obrigado por escolher nosso aplicativo! 🤩 Estamos muito felizes em fazer parte do crescimento e sucesso do seu negócio! Se precisar de alguma coisa, é só nos avisar. Abraços, Kevin

February 9, 2022

The help is incredible and the people are amazingly helpful. Abbie was super nice and was very quick to help.

BluDot Boutique
United States
8 months using the app
TYDAL replied February 10, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

July 19, 2022

Arianne was such an amazing help! She removed the branding from my pop up fast, and I'm already loving the customization. clean and simple way to collect Emails for my Shopify store!

Spyglass Parkour Company
United States
8 months using the app
TYDAL replied July 19, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

July 28, 2022

I used the app to provide my customers with a discount code they can use on their order. I did have a few questions that Abbie was able to help me with as well as give me some pointers on how best to reach my customer audience. Abbie was a great help, and the great customer service from her will make me use this app for a long time. Thank you again Abbie!

Trickedoutminis
United States
8 months using the app
TYDAL replied July 29, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 17, 2023

Good app and customer support making it a breeze to setup!

Unwritten
Australia
8 months using the app
TYDAL replied October 20, 2023

We're thrilled you found our app and support team helpful. Thanks for your awesome feedback!
- Lea & Rivo Team