Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 14, 2022

So far this app looks to be everything I need and it's FREE. My first experience with customer service was awesome! Customer service was friendly and answered all my questions.

Home Desk Treasures
United States
9 months using the app
TYDAL replied November 15, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 10, 2022

Give Arianne, the support agent a raise!
Great Popup App and I would highly recommend everyone to use it.

WrexMir
Pakistan
9 months using the app
TYDAL replied May 10, 2022

You are awesome! We're so glad to hear that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

May 9, 2023

great app and great team support.
try it out now. very fast response and real team behind the chat.
has great popups too.

J.AOfficial
United Kingdom
9 months using the app
TYDAL replied May 10, 2023

Thank you so much for your kind words! It's our goal to provide fast and helpful support, as well as user-friendly apps. Thanks for recommending us! - Lea, Rivo Support Manager

October 12, 2022

Lance was awesome! Had a totally great experience in the customer service chat. I think this widget will come in handy. Thanks.

The Valley Original Apparel
United States
9 months using the app
TYDAL replied October 13, 2022

We're so happy to see that you had a great experience with our customer service! We're always striving to help you and your business succeed! Best wishes, Kevin

January 25, 2023

Pete was super helpful and went over and above! Amazing communication and a great app. Thanks so much - would highly recommend this app.

Eighty Nine Ceramics
New Zealand
9 months using the app
TYDAL replied January 25, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

August 31, 2022

I used this app to create a pop up for emails! Abbie was fabulous! She went above and beyond and also suggested other things I should try!

Golden Hera
United States
9 months using the app
TYDAL replied August 31, 2022

Thank you so much for leaving a positive review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

September 16, 2022

this very good app i really like it easy & fast and very kind Support from Rivo team god bless you thank you for creation

Suhaibgulzar
Pakistan
9 months using the app
TYDAL replied September 16, 2022

Glad to hear you like our app and support! If you need anything at all just let us know anytime. 🙌 Cheers, Kevin

November 5, 2022

très bonne application aussi que le service a la clientèle merci beaucoup lance je suggère cette application pour toutes les utilisateur

CosmosMarketplace
Canada
9 months using the app
TYDAL replied November 8, 2022

Si heureux que vous aimiez notre application et notre service client ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

November 13, 2022

I used the app for an email pop up for my website. Lance provided such great service with this and also went out of his way to help me with making my website better! Really appreciated the service.

EstilloTheLabel
Australia
9 months using the app
TYDAL replied November 15, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

October 10, 2022

The app has great application to my. It is free I was able to remove the powered by icon at the bottom of the pop up.Also I had to do was have a quick talk with yaci. Which was an absolute pleasure, very helpful and friendly.She made the hole set up an enjoyable experience and was very helpful.

Untainted
United Kingdom
9 months using the app
TYDAL replied October 10, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin