Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

August 19, 2022

I just installed the app, however I plan to utilize this app for specific product pages and promotions for inspiring new customers to take action on our special offers and provide their name, email address, etc. I also want to give a special 5 STAR Shout Out to your customer service rep Vicky. She provided fast easy solutions, professional courtesy, and excellent business service beyond my expectations. Thank You Vicky.
Postell, Founder/CEO Damn Right Urban Fashion
San Francisco, CA

Damn Right Urban Fashion
United States
9 months using the app
February 3, 2024

Great app, great support!

Tongkat Ali
Latvia
27 minutes using the app
TYDAL replied February 5, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

June 16, 2023

Very helpful we got the job done she even help me things I did not even no I needed help with great customer service

MERCURY MERCURE
United States
9 months using the app
TYDAL replied June 16, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin

January 13, 2022

First time user.. looking for more sales!! So far customer service is amazing! Very quick response and answered all of my questions with great enthusiasm!

L'asheur TM
United States
9 months using the app
TYDAL replied January 14, 2022

We work hard in creating apps that are easy and quick to install but, most importantly, skyrocket your sales! 🚀 Welcome to Rivo, and thank you so much for installing our app. If you need help along the way, please let us know! All the best, Kevin

May 23, 2022

Lance was wonderful and very helpful. He addressed my questions and was very supportive. I will recommend this service to others.

LushVybzDesign
United States
9 months using the app
TYDAL replied May 23, 2022

So delighted that we were able to help you with your concern. Thank you so much for your kind words and for recommending us! 😊 Much appreciated, Kevin

Edited October 4, 2023

So helpful and pro.

gewellryz.com
Canada
9 months using the app
TYDAL replied September 13, 2023

We're glad we could assist you. If you need anything else, feel free to reach out to us anytime.
- Lea & Rivo Team

December 8, 2022

I was struggling to remove the branding and contacted support (Mica) - the issue was resolved in less than 3 minutes. Great service!

HouseOfNanz
Belgium
9 months using the app
TYDAL replied December 8, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

November 5, 2022

The app looks very good and im exited to lunch the story with the features that the app provied, Also Rivo from the live chat support gudied me threw it all, what a great service!

Vaxtalausnir
Iceland
9 months using the app
TYDAL replied November 8, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 6, 2022

Questo plug-in è Facile intuitivo, con servizio efficiente e disponibile. Grazie tante mi ha risolto un problema.

liljafirenze
Italy
9 months using the app
TYDAL replied June 6, 2022

Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin

November 27, 2022

Therese was my contact support and was super helpful and fun! the app is very cool i cant wait to try these new features out!

The Dom MIchelle Collection
United States
9 months using the app
TYDAL replied November 27, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin