Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 28, 2022

I download the app to use on my Shoplifty Store & I chatted with Abbie and she was a lot of help and gave me advice on other things as well!! Thanks Abbie I really appreciate all your help!!

Crafty-Sisters™
United States
10 months using the app
TYDAL replied October 31, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 14, 2022

Super helpful in getting me set up quickly! Had the popup added to my store within 5 minutes. Highly recommend.

Southern Company
United States
10 months using the app
TYDAL replied November 15, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

December 7, 2022

Exactly what I needed after having bad experiences with other companies providing the same but charging high subscription fees. Thank you Jel and Rivo for this great app ⭐️⭐️⭐️⭐️⭐️

APLTD
United Kingdom
10 months using the app
TYDAL replied December 7, 2022

Wonderful! We are always here to help, and super excited that our app is exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 17, 2023

Quick, friendly, and easy communication! What more could one ask for!! Pete understood what I needed and quickly put it into action. I would recommend this app anytime!

ADESIGNERSMOOD
Denmark
10 months using the app
TYDAL replied January 17, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

February 24, 2022

I needed an opt-in newsletter popup and i choose Rivo. I'm so glad i did. I had to do a special set up to use it with Shogun and the customer support was amazing. I definitely recommend! +1

dermaluminate-official
Canada
10 months using the app
TYDAL replied February 24, 2022

Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! 🍻 Cheers, Kevin

June 3, 2023

Mica is a really professional person to help !
they can solve your issue in a minute and they are quick responding

Dallah
Netherlands
10 months using the app
TYDAL replied June 5, 2023

Thank you so much for your kind words! It's great to know that our team was able to assist with your issue in a timely manner. We're always here to help, so feel free to reach out anytime. - Lea, Rivo Support Manager

November 9, 2022

Just installed it and had a chat with support. They have really nice representatives, fun to communicate, and speedy action.

Noridu
Greece
10 months using the app
TYDAL replied November 9, 2022

Thanks so much for installing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best regards, Kevin

October 26, 2022

L'application marche parfaitement et l'équipe support m'a aidé sur toutes mes demandes. Ils sont même allés au-delà de mes attentes ! Beyond expections! I recommend at 200% this app!

Voyager nutridry
France
10 months using the app
TYDAL replied October 26, 2022

Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

June 16, 2022

Easy to use, , comfortable , chat costumer support is really great!!!!!!!!!!!!! this sould have all companies !

Bondi Water LLC
United States
10 months using the app
TYDAL replied June 17, 2022

We genuinely appreciate the 5-Star review! 🌟 These reviews make our day here, and we are glad you like our customer service. Thanks, Kevin

November 27, 2022

I used this app to help me set up pop up notifications and Therese went above and beyond, Not only she was extremely polite, but also helped me learn new tricks for my website appearance! LOVE LOVE LOVE! THANK YOU THERESE

Naked Hearts Apparel
United States
10 months using the app
TYDAL replied November 27, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin