Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 18, 2023

OMG! PETE's help was awesome! He has a great speed of service, and he was very thoughtful of my needs.

Thank you again PETE :)

hanaunni
Australia
About 1 month using the app
TYDAL replied October 20, 2023

So glad you had a great experience with our support team! Your kind words mean a lot! Thank you so much!
- Lea & Rivo Team

November 29, 2023

Great customer service! I appreciate all your kindness

HolidayCrap.com
United States
8 months using the app
TYDAL replied December 1, 2023

Thanks for the kind words! We're thrilled to help and glad you're happy with our service.
- Lea & Rivo Team

October 9, 2023

GREAT ! Even online, you can tell she is a nice person. Bye

Boutique les copines
Canada
2 months using the app
TYDAL replied October 13, 2023

Thanks for the feedback! Glad we could help. Please feel free to reach out anytime. Have a great day!
- Lea & Rivo Team

November 6, 2023

One of the two app, I installed for my second Shopify site. Great app. Great Support. Loads fast. Easy to set up. Fully customizable. Definitely worth. Highly recommend!

GIOZZO
United States
9 days using the app
TYDAL replied November 8, 2023

Thanks so much for your awesome feedback! We're thrilled you're enjoying the app and our support team. Your recommendation means a lot!
- Lea & Rivo Team

October 17, 2023

Good app and customer support making it a breeze to setup!

Unwritten
Australia
8 months using the app
TYDAL replied October 20, 2023

We're thrilled you found our app and support team helpful. Thanks for your awesome feedback!
- Lea & Rivo Team

January 12, 2024

Jel is the best, really kind and passionate with her job.

Hush Pauze
Ireland
5 months using the app
TYDAL replied January 16, 2024

Wonderful! Our team strives to be kind and passionate in everything we do. Thanks for appreciating our customer service! 😊
- Kevin & Rivo Team

January 29, 2024

This app was very easy to set up with a lot of great customization options. Really allowed it to integrates seamlessly into my website. The fact that the emails automatically sink with Shopify emails is ideal. This is by far the best free pop-up app, but I believe it is better than a lot of the paid options offered. The customer support was phenomenal helping clear up questions with the app but also adding a few tips to help us out and even offering to follow us on instagram. Shout out to Abbie at Rivo.

Happy Lad
United States
About 7 hours using the app
TYDAL replied January 31, 2024

What a fantastic review! 🤩 We're thrilled about your smooth setup and the value our app adds to your website. Your kind words about our support team are greatly appreciated. We're always here to help!
- Kevin & Rivo Team

November 4, 2023

Mica went above and beyond to help me in ways I didn't think I needed. She is a great resource. I would recommend her anyday.

Luxe Essentials
United States
3 months using the app
TYDAL replied November 6, 2023

We're pleased that our support was such a valuable resource to you! Thank you for your recommendation and for sharing your experience. If you need further assistance, we're always here to go the extra mile!
- Kevin & Rivo Team

November 14, 2023

Thank you for Paul's help. All work was done well.

ARHGOAT
China
About 2 months using the app
TYDAL replied November 17, 2023

So glad to hear you had a great experience! Thanks for your kind feedback, we appreciate it!
- Lea & Rivo Team

October 29, 2023

Amazing service, fast response, caring of your problems and will help you do the best.

one or two
Spain
About 1 month using the app
TYDAL replied October 31, 2023

Thank you for your feedback! We're delighted you had a positive experience with our service. We always strive to provide the best care to our customers. Here for you anytime! ✨🙌
- Kevin & Rivo Team