Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 2, 2022

Helpful and friendly team on hand for quick responses. The app looks great too. Does the job. Would recommend.

Candle Crafters
United Kingdom
6 months using the app
TYDAL replied November 2, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟Best wishes, Kevin

November 25, 2022

Pete (support team) was very helpful in setting up the app in realtime and answered all my questions. Thanks

Kidspor
United States
6 months using the app
TYDAL replied November 25, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 9, 2022

La aplicación funciona muy bien y tiene justo lo que necesito. La atención por parte de Pete fue muy buena y muy útil.

Doggiers
Spain
6 months using the app
TYDAL replied November 9, 2022

¡Maravilloso! ¡Muchas gracias por los comentarios positivos y por darnos una revisión de cinco estrellas! 🌟 Si hay algo más en lo que podamos ayudarlo, háganoslo saber. Saludos, Kevin

October 4, 2022

Awesome app and customer support is amazing :) Extremely easy to use this app there was a tiny issue about the setup and support person Therese was very very helpful :)

JCUK Jewellery
United Kingdom
6 months using the app
TYDAL replied October 4, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 15, 2022

Vicki was excellent and efficient with assisting me. Definitely would recommend due to the excellent customer service provided

It's H.E.R Skin
United States
6 months using the app
TYDAL replied July 18, 2022

Your review made our day! ✨ Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

January 17, 2022

Molto gentili nell'aiutarti nelle informazioni. Veloci nel rispondere per assistenza. app appena installata e sono in fase di prova

E-CONOMYONE
Italy
6 months using the app
TYDAL replied January 17, 2022

Ci piace aiutare le aziende e apprezziamo davvero che tu abbia scelto la nostra app! 🚀 Grazie mille per il feedback positivo e la recensione a 5 stelle! Se hai bisogno di aiuto lungo il percorso, faccelo sapere. I migliori auguri, Kevin

May 25, 2023

Unbelievable service and it's FREE! (no brainer)

They helped me setup, removed Rivo logo and activated custom CSS...

Thredz
United Kingdom
6 months using the app
TYDAL replied May 26, 2023

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our app. It was our pleasure to be of help, and we hope to continue providing excellent service in the future! - Lea, Rivo Support Manager

July 13, 2023

The Rivo app is outstanding for personalized Pop ups. Their customer support is even better. Abbie went out of her way to help me with some other things on my site. Truly fantastic to see people like Abbie are still out there!

Your Life Your Rules
Australia
6 months using the app
TYDAL replied July 20, 2023

Thanks so much for your kind review! We're thrilled to hear that you love our app. Our team is always ready to go the extra mile to help out. We appreciate the kind words and are here for anything else you need! 🙌
- Lea & Rivo Team

February 22, 2022

Seems easy to use, clean looking appearance on website. Chat was also helpful as well to take off the branding.

kelli montgomery jewelry
United States
6 months using the app
TYDAL replied February 24, 2022

Glad you are liking the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way, just shoot us a quick message anytime. 🙂 All the best, Kevin

November 1, 2023

It's a fabulous app that has been very helpful in capturing new customers. The support team also goes above and beyond -- my rep recently solved not only a pop up issue I was having, but fixed a few other things on my site. They are really the best. Don't hesitate to use this app!

GLADFELLOW
United States
6 months using the app
TYDAL replied November 3, 2023

We're delighted to hear the app is successfully helping you capture new customers and that our support team exceeded your expectations! Your enthusiastic endorsement is truly appreciated! 🙌
- Kevin & Rivo Team