Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 16, 2022

excellent app and excellent customer service, i highly recommend this app because its user friendly and makes an impact

FLAVISH
South Africa
6 months using the app
TYDAL replied May 16, 2022

We're so happy to see that you had a 5-Star experience using our app! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

August 21, 2022

Customer Service is beyond incredible. Not only did the agent do what was need they went beyond and gave feedback. Agent Paul Needs a raise!

Triple O 999 Clothing
United States
6 months using the app
TYDAL replied August 22, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

March 31, 2022

Service is amazing, product is fabulous. I am so glad I found it, I know it will benefit my store. .

Reusable Lydy
Australia
6 months using the app
TYDAL replied March 31, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

October 2, 2022

I really enjoyed working with Lance. He was super helpful with providing information on how to best utilise this app and also gave some tips on how to improve some basics on the website. Very Happy :)

The Sully Sisters
New Zealand
6 months using the app
TYDAL replied October 3, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

December 17, 2022

Amazing customer service and the App is easy to use. Created my Pop Up for my store just in seconds.

Chris & Edi Fitness
Canada
6 months using the app
TYDAL replied December 19, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

October 27, 2022

Customer service was 10/10. Jel was super sweet and helped me quickly! I recommend this company for your business!

Calenthia's Boutique
United States
6 months using the app
TYDAL replied October 31, 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 30, 2022

Lance was super helpful and this is the best FREE app for collecting emails for your list with a popup. Adds your email contacts straight into Shopify Email and you can start automations from them- just what we were looking for.

Kailua Honey
United States
6 months using the app
TYDAL replied June 30, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin

November 16, 2022

Lance was very helpful and insightful. He provided the necessary support I needed and also gave me positive and game-changing feedback on my site. 10/10!

Closet 218
United States
6 months using the app
TYDAL replied November 16, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

June 12, 2023

Customer service has helped me a lot! Solved my problem, and also helped me to open the CSS function!

EYESALL
Taiwan
6 months using the app
TYDAL replied June 12, 2023

Thanks for sharing your feedback! We're happy to hear that our support team was able to help with your concern. We always strive to go above and beyond for our customers! - Lea, Rivo Support Manager

December 20, 2022

Super easy with awesome service! Mica was very respectful and was the best help! Definitely recommend her work :)

Stetix
Australia
6 months using the app
TYDAL replied December 20, 2022

Thanks for the 5-Star review and for recommending us! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin