Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 5, 2022

Jel worked with getting us all set up and went above and beyond to ensure we could achieve our goals

905's Finest Clothing
United States
6 months using the app
TYDAL replied October 5, 2022

Thank you for the wonderful 5-star review! We are here for you anytime. 😊 Cheers, Kevin

November 18, 2022

Excellent! Great customer service. Was very quick in finalizing my request and added new features on top!

Face of Hope
Canada
6 months using the app
TYDAL replied November 18, 2022

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

November 1, 2022

Very friendly while chatting 10/10 help with all questions. Answered all the questions I had to ask and helped on my side too

Hydrodeclothing
United Kingdom
6 months using the app
TYDAL replied November 2, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 17, 2022

Really good experience with this app! The team were awesome and have truly exceptional customer service. Would recommend

uPod Group
United Kingdom
6 months using the app
TYDAL replied March 17, 2022

We're so glad to know that you had a great experience using our app. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

March 3, 2022

So far so good. I am really happy with it. You can't ask for a better company, reps or product. Thanks!

Rainbow Glitter Designs
United States
6 months using the app
TYDAL replied March 4, 2022

Glad that you're happy with our app and services so far. Thanks so much for the awesome feedback and 5-stars! 🙌 Cheers, Kevin

December 17, 2022

My experience with the app so far has been great, rivo has really good and fast customer service. Totally recommend.

THE CHIVO BRAND
United States
6 months using the app
TYDAL replied December 19, 2022

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

December 9, 2022

Abby was great, She was super helpful and gave great advice about some changes I should make to my store!

Brooklynn Rays Boutique
United States
6 months using the app
TYDAL replied December 12, 2022

We're so excited that you are happy with our services! and we truly appreciate you leaving a 5-star review! Thanks, Kevin

May 18, 2022

First time using this service James was so helpful and I got what I needed straightway I would highly recommend using this service + possibilities are endless with their great customer support!

tsandc
United Kingdom
6 months using the app
TYDAL replied May 18, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

November 21, 2022

I just uploaded it and verified my store with help of Yaci. Yaci was so helpful! You are the best, Thanks.

Royal Platinum UK
United Kingdom
6 months using the app
TYDAL replied November 22, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 10, 2023

customer service is awesome! they really help me and reply also fast. i am glad to use it. look forward to running the store with rivo

Gummylab
Singapore
6 months using the app
TYDAL replied May 10, 2023

Thank you so much for your kind words! We're thrilled to hear that our customer support has been helpful. We look forward to supporting you in your store's success! - Lea, Rivo Support Manager