Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Really helpful, quick, and friendly support. The best part is that the app is also free to use. Many thanks!
We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us.
Thanks, Kevin
Abaka Company (Abaka + Co)
I just installed the app and Pete was there in every way to help! Help was offered before I ask. Pete and his team was able to increase the size of my logo and made it clearer on my website. I can defintely recommend the app to everyone who has a Shopify store. App is very easy to understand with no complicated coding. Extremely happy! Thank you Pete and the team!!!!
You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I used this app to help me with pop ups and to engage my customers. This app is awesome , awesome , awesome , amd awesome !! With great support.
You are awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin
The support is awesome! special thanks to Abbie for being so friendly and fast with verifying my store!
So glad we're able to help you with your concern. 🙂 If there's anything else you need help with, please don't hesitate to let us know. Our team is always available anytime. Best regards, Kevin
Abbie was very informative and fun to talk with and gave me some very pertinent information. I will take the time to read all that she gave me
It's great to hear that you had a fun interaction with our customer service. 😃 Thank you so much for your kind words and positive review! All the best, Kevin
Very good customer service, questions answered quick and fully! Would certianly recommend to others!
So pleased that we were able to help you with your concern. Thank you so much for the 5-stars and for recommending us to the Shopify community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best wishes, Kevin
Lance was very helpful in assisting me with verification and other edits on the email pop-up app. Very grateful for the support team and excellent assistance being provided. Thanks Lance.
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Just added the app to my store and the support was fast and vary informative (Thanks Pete). I would recommend the app to anyone 10 stars
Thank you for adding our app and for recommending us to the Shopify community! We are so thrilled that you are happy with our customer support! Please let us know if there's anything we can help with along the way. 😊 Much appreciated, Kevin
Mica was incredibly helpful and offered some great tips for my store that I hadn't thought about before. Highly recommend. Thank you!
Thank you so much for the kind words! It was our pleasure being able to help you out and we're glad to hear that our tips were useful. We appreciate your recommendation! - Lea, Rivo Support Manager
Abbie is a great support worker who always goes the extra mile to help her clients. She is very patient and always takes the time to listen to her clients' needs. She is also very reliable and always follows through on her commitments. I would highly recommend Abbie to anyone who has any questions.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can help you with along the way, feel free to let us know. 🤩 Much appreciated, Kevin