Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Maria was very helpful! She even went beyond by suggesting what I can do to make my store stand out! She’s awesome!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Really helpful staff and easy to use app. Easy to add logo and background to pop up widget. Looks good on website.
Thank you for the 5-stars! 😊 We're so happy you are enjoying our app and we are here anytime you need us. Cheers, Katherine
It's very much plug and play which is great and was exactly what I was looking for, still looking into all the other features available too! Pete from support was great too and was very helpful :)
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
I chatted with Paul about some questions I had about the Rivo app. He answered all of my questions and was super helpful.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
I am using this app to help make a pop up window on my shopify page. The customer service was very nice and helpful regarding how to remove things such as branding and getting access to a more custom look. They even left me a website suggestion which was very informative!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
I loved Abbie, she assisted me with my questions and fixed my issue. She was very knowledgeable, quick, efficient and personable. She’s a great asset to the business.
Your review made our day! 🤩 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
I used this app to help me add the opt-in email pop up and it went very easy and fast to customize it. Plus the customer service I received was wonderful.
We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin
Jel is wonderful and personable! She helped me today a lot. I honestly just messaged the chat to get the ability to use custom css. Then Jel made that happen and even added some additional help. She saw my store still said powered by shopify and sent me a how to guide on how to change that to my business's name! I never even knew you could do that! Something so simple as that changes the whole look and feel of a store. She even managed to remove the powered by Rivo for my pop ups. It looks great and took a matter of 8 mins in total of chatting with her. I highly reccommed this app, simply because of how helpful they are! Thank you again :)
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin
great experience. mica helped me no problem. i recommend that. support have fast responce and they will definitely help you
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
So far it works like a charm. I set up the subscription pop-up using samples of css code and it looks exactly how I wanted. Great customer service!
Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin