Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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One of the best popups I have ever seen. I will highly recommand. Even chatting with their team was also the nice experience. Thank you so much Team Rivo for full flagship experience.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Arianne helped me A LOT. the app is super comfortable :)
The app helped me create my first Opt-In popup very fast
Thanks so much for your kind words and 5-star review! We are here for you anytime. Cheers, Kevin
New new to the app. Just setting up the pop up now. Easy to configure and has everything you need. Automated support is prompt. So far everything I require.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Abbie was fantastic - very fast, kind & helpful!
The app is also great and very easy to use. Would highly recommend.
Thank you so much for the 5 stars and recommendation, it means a lot to us, and we're glad to have provided you with a positive experience.
All the best, Kevin
And again I really do appreciate this agent helping me with the help I needed. I thank the whole department because without a team, it would be no help.
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 🙂 Thanks, Kevin
The assistance I had from Paul was helpful as well as needed. Glad to get help from someone who knows their stuff and are friendly too.
Thank you so much for sharing your experience! We're grateful for your kind words. We always strive to provide friendly and knowledgeable service to help our customers succeed! Don't hesitate to reach out if you need help again in the future - Lea, Rivo Support Manager
Mica! Chat experience was great. Listened to my issue very carefully and resolved it in secondsss, really appreciated.
We're so happy that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Best regards, Kevin
Therese was very quick to help. I am very satisfied, I appreciate your expert knowledge. I will also ask for help in the future if I don't understand something.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
This apps support is truly amazing, Arianne helped me out a ton! I recommend this app to new store owners.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
The client service is really good. I started chatting and they responded almost instantly. Jel was really helpfull and friendly. She even took the time to look at my current store and gave me tips on how to improve it. I am really thankfull for the support.
Thanks for sharing your positive experience! We're glad Jel was able to help you out and give you some useful tips. We're always here to support you and your store, so don't hesitate to reach out if you need anything in the future. - Lea, Rivo Support Manager