Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Yaci was a huge help on setting up this app. Great customer service and I hope this app performs well
We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
Very impressed with this app so far. It was really easy to install and customise. Customer service was super quick and helpful. I'm looking forward to growing my email list with this!
What a wonderful review! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine
Amazing service from Paul, very very helpful and great app also. Thanks so much for your help highly reccomend
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin
My customer service experience has been wonderful and inviting. Mica was very courteous and gave her assistance without hesitation. They were incredibly kind and helpful. I had a positive experience with this service.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Jel was absolutely amazing chatting to and made my life so easy. Very helpful and gave good suggestions as well. Thank you. I am glad I chose Rivo.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Thanks very much for your help removing the powered by. Fast response time and very happy to help which is great.
It's our pleasure to help. Thank you so much for leaving a 5-star review! Best regards, Kevin
Chat was super helpful and quick so I see why so many people use it! I like the option of percentage or amount and the fact that you can add your own logo. I am a sucker for these sign ups on other websites so I wanted to incorporate my own!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Rivo is very easy to use. It took me a few minutes to get a pop up to work. When making a poop up, they have an option to unbrand the pop up (rivo's brand) for free. When I clicked the button that I wanted to do that, Therese, was kind enough to help me. She is very knowledgeable, and gets things done quickly, 10/10 rating and highly recommended.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
For a beginner like me this app is very useful and helps me to improve my store! Customer service is very outstanding, Yaci was so kind and generous, she helped me to improve one detail on my store I didn't know I had and is variable. I recommend this app!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
great service, helpful and responsive. The app is easy to set up and customise to your needs. highly recommend
Thank you so much for the positive review and for recommending us to the Shopify community! Best regards, Kevin