Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 6, 2022

this app is awesome does what its supposed to do! and the customer service was awesome and helped me out went above and beyond to make sure i was happy def recommend 100%

Goonrilla World
United States
5 months using the app
TYDAL replied April 7, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🌟 Best wishes, Kevin

March 23, 2023

This app is amazing, you can do a lot with it, there are many customizing options. Also the option of having custom css option gives more opportunities to edit it.

savvyaffair
Australia
5 months using the app
TYDAL replied March 23, 2023

We're happy that you were able to make use of the many customizing options available in our app and that you found the custom CSS option to be helpful in editing the app to your liking. We strive to provide our users with as much flexibility as possible, and it's great to know that this feature has been useful for you.
Cheers, Kevin

December 3, 2022

Mica helped me a lot even to improve my shopify store, she was amazing!!! in love with the service.

victoria online store
Australia
5 months using the app
TYDAL replied December 5, 2022

Your kind word means the world to us! We are always happy to help in any way we can and are available anytime. 😃 Thanks, Kevin

October 2, 2022

Very easy to use. Most of all, my cx support was Phenomenal! Arianne really engaged with me, made my initial experience actually fun and put an all-day smile on my face! Nothing makes a business better then the customer service you receive! Thank you Arianne!!!! Here's to hoping I get you again in chat!

InfinitiOnline
United States
5 months using the app
TYDAL replied October 3, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

February 14, 2022

I love this app it works really well plus the support guys are very genitle. I recommend it- also you can remove their logo for free

PogoStore
Italy
5 months using the app
TYDAL replied February 14, 2022

So glad you are loving our app! ✨ Thank you so much for the 5-Star review and for recommending us to the Shopify community. If you have any questions or encounter issues along the way, just let us know. All the best, Kevin

August 22, 2022

Customer service is awesome! Thank you ! They were helpful, fun and easy to talk to. So excited to implemeent this !

sarahbramme
United States
5 months using the app
TYDAL replied August 22, 2022

It's music to our ears that you are happy with our customer service. Thank you so much for the positive feedback and 5-stars! Let us know anytime if there's anything else we can help you with along the way. Much appreciated, Kevin

September 4, 2022

I use this app to help capture emails from potential customers. Customer service for this app is awesome! Pete was extremely helpful, friendly, and had a very fast response time. Also, they were willing to remove their branding for free, and offered a helpful tip to improve my site, also for free. I definitely recommend using this app!

jasminefalls
United States
5 months using the app
TYDAL replied September 5, 2022

We're so glad you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars and for sharing the positive words about us! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

October 27, 2022

easy and fast service had fun customizing fonts and designs to match my store looking forward to see where it takes me

Couture Closet
United States
4 months using the app
TYDAL replied October 31, 2022

Glad you are liking the apps so far, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

September 18, 2022

Gostei muito do apoio que recebi, Mica foi muito simpática e prestativa. E explicou o funcionamento do sistema bem como o Popup.

Free Speech Communications
United States
4 months using the app
TYDAL replied September 19, 2022

Estamos muito felizes em ver que você teve uma experiência de 5 estrelas! Estamos sempre nos esforçando para ajudar você e sua empresa a ter sucesso! Obrigado, Kevin

February 15, 2023

Best customer service I ever had! Super quick response from Paul even though it's already 10 pm. I can't believe this is a FREE app! What are you waiting for? Just get it.

SpiriTouch-USA
United States
4 months using the app
TYDAL replied February 15, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything we can do to make your experience even better, please don't hesitate to reach out. All the best, Kevin