Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

January 3, 2023

Amazing app. It helps a lot. I had e few questions and I got the needed help. The staff is very friendly and useful. I recommend it!

Mag Accessories
Bulgaria
5 months using the app
TYDAL replied January 3, 2023

We're so happy you love our app! Your positive feedback and review mean the world to us. Thank you so much for recommending us to the community! ✨ Best wishes, Kevin

November 16, 2022

amazing app, especially for the price of £0! thank you to Lance for amazing customer support and feedback!

Kanso Clothing
United Kingdom
5 months using the app
TYDAL replied November 16, 2022

So glad that you love our app and services! 🙌 Thank you for leaving a positive 5-star review! Cheers, Kevin

September 23, 2022

Customer Support is a complete blast to interact with! They get you as quick as they can and are always giving the help needed. Nothing to complain about and am glad to be aware of this support as a small business.

NOXEDO
United States
5 months using the app
TYDAL replied September 26, 2022

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 13, 2022

Such a great app! Support team are amazing very helpful and efficient especially Yaci she went above and beyond

The Wedlock Company
United Kingdom
5 months using the app
TYDAL replied November 15, 2022

Excellent! It's music to our ears that you are happy with our app and support! Let us know if there's anything else we can help you with along the way. 🙂 Thanks, Kevin

June 16, 2022

Awesome customer service very quick and response. Highly recommended. Pete was friendly and professional.

everythingoshop
South Africa
5 months using the app
TYDAL replied June 16, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 7, 2022

I installed the Rivo pop up to collect emails on our store. It was easy to get setup and Alex answered all of my questions and help me out.

Select Savory Seasonings
United States
5 months using the app
TYDAL replied July 7, 2022

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin

Edited April 15, 2022

Lance was very prompt and helpful in sending me instructions and explaining how the app works.
Thank you!

maidenmidwest
United States
5 months using the app
TYDAL replied April 12, 2022

Wonderful! 🙌 Thanks so much for installing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

April 11, 2023

Rivo Popups has worked really well for us and Paul was very quick and helpful when it came to customising and answering our questions! Much appreciated!

Everyday Coffee
Australia
5 months using the app
TYDAL replied April 11, 2023

We're glad to hear that our app has worked well for your business and that we've provided you with quick and helpful support in customizing the popups and answering your questions. Our team strives to provide excellent customer service, and we're thrilled to hear that it has been appreciated. Thank you for choosing our app, and we look forward to continuing to support your business needs.
Cheers, Kevin

September 9, 2022

Easy to use and set up and one of the few free apps available and a must-have for all shops, Alex was fast at responding to all my questions THANKS!

Rothley
United Kingdom
5 months using the app
TYDAL replied September 9, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 2, 2022

Great customer service, went above & beyond! The app is really simple to use, highly recommend it if you just need something simple and to the point!

Silver Archer
United Kingdom
5 months using the app
TYDAL replied December 4, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin