Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

May 23, 2022

Abbie was AMAZING she gave us great pointers and got us some new apps for our store cant wait to see how this goes !! keep her on your team she does great !!

We Got the Dealz
United States
4 months using the app
TYDAL replied May 24, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

August 18, 2022

I contacted your help centre and Paul was my contact. He was very helpful, infact, extra helpful to assist me. I wish all contact persons are like Paul. Thank you Paul.

caronico
Malta
4 months using the app
TYDAL replied August 18, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

August 24, 2022

I had some questions regarding the app, and Abbie was extremely helpful, and even added a tip to add my favicon, which I had forgotten. She answered all my questions, and provided extra links to explain things further. Great customer service.

Sweet Pea Gemstones
United States
4 months using the app
TYDAL replied August 25, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

May 22, 2022

Até o momento gostei bastante, dá para editar diversas coisas. E o atendimento via chat é excelente!

Imperatriz Variedades
Brazil
4 months using the app
TYDAL replied May 23, 2022

Fico feliz em saber que você gostou do aplicativo até agora! 😊 Se precisar de alguma coisa é só avisar. Atenciosamente, Kevin

April 29, 2022

Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.

bnkstwn
Australia
4 months using the app
TYDAL replied April 29, 2022

Thank you for your kind words and for recommending us to the community. If there's anything else we can do, just let us know. 😊 Much appreciated, Kevin

August 28, 2022

I just had a chat with Paul- he was such a great help! Very friendly and professional. Not to mention SUPPORTIVE! he complemented my shop and followed us on Instagram!

Intandemstyles
United States
4 months using the app
TYDAL replied August 30, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 15, 2022

Really good app! Amazing customer service too! Very straight forward to use. very fast response with customer service team also!

OwnLaneClothingCo
United Kingdom
4 months using the app
TYDAL replied November 15, 2022

So pleased that you like our app and services! 🙌 Thank you for the wonderful review! Cheers, Kevin

July 9, 2022

Does what I want and is easy to set up and use. Customer service is always quick to help and friendly.

Cushzone
United States
4 months using the app
TYDAL replied July 11, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer service and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Cheers, Kevin

September 7, 2022

Really great service, no complaints about the app! Easy to use interface and help is there when ever needed.

Coitell
Finland
4 months using the app
TYDAL replied September 7, 2022

We are so thrilled that you are happy with our services! 🤩 Thank you for the positive 5-star review! We truly appreciate you using our app. Much appreciated, Kevin

November 6, 2023

Paul was so quick and on the ball with helping me. Paul really knows the platform and had all the right answers and even work arounds needed to get the job done! It was all very quick. Highly recommend!

The Few Studios
Australia
4 months using the app
TYDAL replied November 8, 2023

Thrilled to hear that you got the quick and effective help needed! Your review and recommendation mean a lot to us. Thanks a lot!
- Lea & Rivo Team